Assistant Deli Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $14.75 - $15.24
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Work Schedule

Fixed Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Company matched 401K
vacation paid time off
sick paid time off
personal paid time off
bonus opportunity

Job Description

Restaurant Depot is a leading wholesale cash-and-carry foodservice distributor dedicated to providing exceptional value to its customers through a combination of savings, extensive selection, and outstanding service. As a privately-owned, multi-billion-dollar company operating over 150 warehouses and distribution centers across 37 states, Restaurant Depot serves a targeted clientele consisting of independent restaurants, caterers, and not-for-profit organizations. The company’s commitment to offering the right products at competitive prices in the quantities customers need, every day of the week, underscores its mission to support the success of its customers in the foodservice industry.

The Assistant Deli Manager role is a critical position within Restaurant Depot's deli department, focused on assisting the Deli Manager in overseeing daily deli operations. This full-time, hourly position involves managing an 8 to 10 hour shift with overtime possibilities, reflecting the dynamic and fast-paced environment of a thriving wholesale food distribution center. The Assistant Deli Manager is responsible for ensuring that all deli products are available for sale and maintained according to the highest freshness standards, strictly adhering to company policies and HACCP (Hazard Analysis and Critical Control Points) guidelines. This role demands a commitment to excellence in product handling, customer service, and operational execution.

The successful candidate will foster strong relationships with customers to drive sales and minimize product losses, creating a mutual benefit for the company and its customers. They will collaborate closely with team members and utilize their skills to maintain operational efficiency while upholding cleanliness and safety standards in the deli department. Additionally, the Assistant Deli Manager will assist with staff hiring, training, and scheduling to support team development and departmental goals. This position requires the ability to operate warehouse equipment safely, communicate effectively with customers and team members, and implement suggestive selling techniques to boost product sales.

Furthermore, the role involves monitoring inventory levels through frequent cycle counts to ensure proper stock is maintained and identifying opportunities to reduce shrinkage by communicating code dating issues and quality concerns. The Assistant Deli Manager will support the department manager with various administrative and operational tasks and adapt to evolving business needs, assisting other warehouse areas as necessary. Emphasis on teamwork, customer satisfaction, and adherence to local, state, and federal regulations—including food safety laws—is paramount.

Physical demands include prolonged standing and walking on concrete floors for up to 10 hours per day, handling heavy lifting and moving objects weighing up to 1,500 pounds, and working in cold storage environments. Safety protocols related to the operation of forklifts, electric pallet jacks, and other equipment are strictly enforced to ensure a secure workplace.

Restaurant Depot offers competitive benefits to its employees, including medical, vision, dental insurance, company-matched 401K, paid time off such as vacation and sick leave, and bonus opportunities, making it an attractive employer for individuals seeking a stable career in the foodservice distribution industry. The Assistant Deli Manager position presents an excellent opportunity to develop leadership skills in a vital retail environment, contribute to customer success, and be part of a reputable organization with a strong industry presence.

Job Requirements

  • ability to develop and train team members
  • ability to provide outstanding customer service
  • ability to manage warehouse operations effectively and efficiently
  • ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to team members
  • ability to operate all equipment necessary to perform the job
  • ability to work in a fast-paced, working warehouse environment
  • warehouse, retail and/or customer service experience is a plus
  • must be able to perform basic functions on a handheld scanner, desktop computer and calculator
  • ability to perform physical demands including walking/standing on concrete up to 10 hours/day, frequently turning, standing, reaching, stooping, and/or bending, frequently pushing/pulling objects 500 to 1,500 lbs., frequently lifting/carrying objects more than 60 lbs.
  • ability to work in cold/freezing temperatures
  • ability to work safely around equipment in motion such as forklifts, electric pallet jacks, scooters

Job Qualifications

  • high school diploma or equivalent
  • previous experience in deli or foodservice operations preferred
  • experience supervising or managing a team preferred
  • strong interpersonal and communication skills
  • knowledge of HACCP and food safety regulations
  • proficiency in operating warehouse equipment
  • basic computer literacy
  • ability to work flexible hours including overtime
  • strong organizational and multitasking abilities
  • customer service orientation
  • problem-solving skills
  • attention to detail
  • ability to work independently and as part of a team
  • commitment to workplace safety and cleanliness

Job Duties

  • demonstrate teamwork to ensure customer satisfaction and a pleasant, safe working and shopping environment
  • provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions
  • effectively communicate with customers and respond to questions and requests in a timely manner
  • operate equipment (e.g., box cutter, knives, scales, compactor, hi-los, scooters, scissor lifts) according to company and OSHA guidelines
  • follow basic product handling procedures in accordance with company and HACCP policy
  • assist with product presentation, rotation, labeling and replenishment
  • ensure in-stock position of available product while monitoring inventory levels through frequent cycle counts
  • maintain working knowledge of all warehouse equipment
  • gain and demonstrate a high level of operational execution and product knowledge
  • ensure consistent execution of all Department operating procedures in accordance with Corporate Audit
  • utilize accomplished selling skills to secure additional sales and use suggestive selling techniques to increase sales of products
  • communicate code dating issues and shrink opportunities and monitor product quality to reduce shrink
  • plan work duties appropriately during the scheduled shift to accomplish all assigned tasks
  • maintain high cleanliness standards
  • assist department manager with interviewing, hiring and scheduling needs
  • adhere to all local, state and federal laws, and company guidelines
  • comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs
  • report all issues and illegal activity, including robbery, theft, or fraud
  • assist general team members as needed
  • assist in other areas of the warehouse as needed and requested
  • must be able to perform the essential functions of this position with or without reasonable accommodation

Job Criteria

Experience

Mid Level (3-7 years)


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