Assistant Deli Manager -

Sacramento, CA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $26.50 - $28.84

Work Schedule

Standard Hours

Benefits

Competitive wages

401k with employer match

25% purchase discount

Paid Time Off

Sick Time

Paid holidays

Job Description

Sacramento Natural Foods Co-op is a respected cooperative grocery business deeply rooted in community values, sustainable practices, and a commitment to providing high-quality, locally sourced, and organic products. Established as a trusted provider in the Sacramento area, the co-op champions small producers and emphasizes cooperative principles in its business operations. Employees at Sacramento Natural Foods Co-op not only contribute to an innovative and fast-paced work environment but also become part of an organization that genuinely cares about its community impact and ethical business practices. The co-op is committed to creating an inclusive and welcoming workplace while fostering the growth and development of its staff through competitive wages, benefits such as a 401(k) plan with employer match, purchase discounts, paid time off, sick leave, and paid holidays.

The Assistant Deli Manager role at Sacramento Natural Foods Co-op plays a crucial leadership position within the deli department, reporting directly to the Deli Manager and overseeing deli clerks. This non-exempt position involves managing all operational aspects of the deli, especially during the absence of the Deli Manager. The Assistant Deli Manager ensures that customer experiences are exceptional by maintaining efficient and accurate customer service, managing attractive and fully stocked product displays, and ensuring high-quality deli products daily. Key responsibilities include upholding co-op policies and food safety regulations, mentoring deli staff, supporting equipment upkeep, and participating in department budgeting and scheduling. This role requires a leader who is capable of motivating and developing team members, maintaining an orderly work environment, and supporting the co-op's values of cooperation, equity, and customer focus. The Assistant Deli Manager contributes to marketing initiatives and outreach as requested and helps drive continuous improvements in deli operations through effective communication and management practices. This is an excellent opportunity for a candidate passionate about food service and cooperative values, seeking to make a meaningful contribution to a community-focused organization while advancing their managerial career in a dynamic retail environment.

Job Requirements

Three plus years of previous experience in customer service
Two plus years previous experience in food service purchasing, preparation, or merchandising perishable products
Maintain and update ServSafe certification
Comprehend complex instructions, correspondence, and memos
Communicate effectively and respectfully with staff and customers of diverse backgrounds
Present information effectively in one-to-one and small group settings
Perform basic math operations mentally and using standard measurements
Apply common sense understanding to carry out instructions
Use Microsoft Word, Excel, email, website and time clock software proficiently
Use recipe management, inventory control, and scaling software proficiently
Be frequently standing for extended periods
Ability to lift and move up to 30 pounds frequently and up to 50 pounds occasionally
Adhere to department dress code and safety protocols
Be available to work hours based on business needs
Follow all safe food handling guidelines
Maintain regular attendance and punctuality
Demonstrate dependability and commitment to department goals
Resolve problems in a timely and constructive manner
Manage difficult or emotional customer situations professionally

Job Qualifications

Minimum three years of customer service experience
Minimum two years of food service purchasing, preparation, or merchandising experience with perishable products
Current ServSafe certification or ability to obtain
Strong verbal and written communication skills
Ability to understand and follow complex instructions
Proficiency with Microsoft Word, Excel, email, and time clock software
Experience with recipe management and inventory control software
Demonstrated leadership and supervisory skills
Ability to handle multiple tasks effectively and maintain focus
Commitment to cooperative values and customer service excellence
Problem-solving and decision-making abilities
Understanding of labor and legal guidelines related to food service
Experience working in diverse team environments.

Job Duties

Uphold all co-op policies, procedures and expectations
Ensure effective and efficient day-to-day deli operations under the direction of the Deli Manager
Exceed customer expectations for service and ensure a welcoming environment for diverse backgrounds
Develop and maintain attractive, clean, and full merchandise displays
Ensure compliance with food safety, weights and measures, and security regulations
Develop and implement department operating standards and procedures
Supervise, mentor, and evaluate deli clerks and manage employee performance
Support equipment maintenance and cleanliness
Assist with scheduling, budgeting, and monitoring department financials
Participate in recruitment, training, and professional development of deli staff
Support co-op marketing and outreach initiatives
Maintain accurate administrative records and ordering processes
Address and report employee performance and conduct issues promptly
Promote cooperative values through leadership and teamwork
Manage labor allocation, breaks, and adherence to dress code.