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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $83,200.00
Work Schedule
Standard Hours
Benefits
competitive salary
Commission
Annual bonus
Generous relocation package
Health Insurance
Paid Time Off
Job Description
Our client is a prestigious luxury hospitality establishment located in the heart of Maui, known for delivering unparalleled guest experiences and exquisite service excellence. This distinguished entity has built a strong reputation for blending Hawaiian culture with high-end amenities, serving discerning guests from around the world. The establishment prides itself not only on its elegant accommodations but also on its commitment to personalized services that create memorable stays for every visitor. With a focus on genuine aloha spirit and attention to detail, this luxury hospitality provider remains a leading destination for travelers seeking both comfort and exclusivity in a stunning... Show More
Job Requirements
- 2+ years of hotel leadership experience
- Experience in concierge services preferred
- Strong knowledge of luxury guest services
- Excellent communication skills
- Organized and detail-oriented
- Tech-savvy
- Possession of Hawaii Food Handler’s Card
- Possession of Maui Liquor Card
- Tuberculosis Clearance
Job Qualifications
- 2+ years of hotel leadership experience (concierge preferred)
- Strong luxury guest service knowledge
- Excellent communication and problem-solving skills
- Organized, detail-oriented, and tech-savvy
- Hawaii Food Handler’s Card
- Maui Liquor Card
- Tuberculosis Clearance
- Les Clefs d’Or membership preferred
Job Duties
- Deliver exceptional guest service and handle VIP needs
- Lead, train, and schedule the concierge team
- Coach staff to meet luxury service standards
- Build local vendor relationships and curate unique guest experiences
- Stay current on Maui’s top events, attractions, and dining
- Collaborate with other departments for seamless service
- Manage guest requests, reservations, and systems
- Resolve guest issues with professionalism
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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