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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $83,200.00
Work Schedule
Standard Hours
Benefits
Commission
Annual bonus
Generous relocation package
Job Description
Our client is a prestigious luxury hospitality establishment located in the beautiful island destination of Maui. Known for its exceptional service standards and commitment to delivering unforgettable guest experiences, this luxury hotel has established itself as a premier choice for discerning travelers seeking sophistication and personalized attention. The resort offers an exquisite blend of Hawaiian charm and modern elegance, ensuring guests enjoy a memorable stay filled with comfort, luxury, and unique local experiences. As a leader in the hospitality industry in Maui, the property prides itself on the professionalism and skill of its team, as well as its dedication to... Show More
Job Requirements
- 2+ years of hotel leadership experience, concierge preferred
- Strong knowledge of luxury guest service
- Excellent communication and problem-solving skills
- Organizational skills
- Detail orientation
- Tech-savvy
- Hawaii Food Handler's Card
- Maui Liquor Card
- Tuberculosis Clearance
Job Qualifications
- 2+ years of hotel leadership (concierge preferred)
- Strong luxury guest service knowledge
- Excellent communication and problem-solving skills
- Organized, detail-oriented, and tech-savvy
- Hawaii Food Handler's Card
- Maui Liquor Card
- Tuberculosis Clearance
- Les Clefs d’Or membership preferred
Job Duties
- Deliver exceptional guest service and handle VIP needs
- Lead, train, and schedule the concierge team
- Coach staff to meet luxury service standards
- Build local vendor relationships and curate unique guest experiences
- Stay current on Maui's top events, attractions, and dining
- Collaborate with other departments for seamless service
- Manage guest requests, reservations, and systems
- Resolve guest issues with professionalism
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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