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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $23.33
Benefits
401(k) Plan
stock purchase plan
Commuter Benefits
employee assistance plan
Childcare discounts
Paid sick leave
Holiday eligibility
Job Description
Seattle Marriott Waterfront is a premier hotel located in the heart of Seattle, Washington, offering guests luxurious accommodations and exceptional services. As part of Marriott International, a global leader in the hospitality industry, the Seattle Marriott Waterfront prides itself on delivering wonderful hospitality experiences to travelers and visitors. The hotel boasts stunning views of the waterfront, modern amenities, and a welcoming atmosphere that caters to both leisure and business guests. Marriott International is renowned for its commitment to quality, innovation, and inclusivity, fostering an environment where employees can thrive, grow, and contribute to the company's success.
The company is curr... Show More
The company is curr... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- Willingness to work evening shifts
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull objects weighing up to 10 pounds
- Ability to comply with company policies and procedures
- Ability to maintain confidentiality
- Good communication skills
- Ability to provide excellent guest service
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to communicate clearly and professionally
- Commitment to providing excellent customer service
- Ability to handle multiple tasks efficiently
- Basic computer skills
Job Duties
- Respond to guest requests for special arrangements or services such as transportation, reservations, dry cleaning
- Respond to special requests from guests with unique needs and follow up to ensure satisfaction
- Gather, summarize, and provide information to guests about the property and surrounding area amenities
- Answer, record, and process all guest calls, messages, requests, questions or concerns
- Contact appropriate individual or department to resolve guest call, request or problem
- Review shift logs and document pertinent information in logbooks
- Monitor club lounge for seating availability, service, safety, and well-being of guests
Job Criteria
Experience
No experience required
Job Location
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