Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $43,888.00 - $54,100.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Paid holidays
Dental Insurance
Health Insurance
Paid parental leave
401(k) matching
401(k) 4% Match
Vision Insurance
Parental leave
Job Description
Delaware North Sportservice is a renowned hospitality and food service company specializing in premium dining, concessions, restaurants, and event services within iconic venues. With over 100 years of history as a family-owned company, Delaware North operates worldwide, providing unique career growth opportunities in various industries including sports, gaming, retail, and hospitality. Since 2016, they have managed concessions and premium dining operations at Truist Park in Atlanta, Georgia, a state-of-the-art stadium and home to Major League Baseball's Atlanta Braves. Delaware North takes pride in delivering exceptional experiences to guests and investing in the personal and professional development of their team members. This opportunity reflects Delaware North’s commitment to excellence and their inclusive work culture that supports diversity and equal employment opportunities.
The Assistant Concessions Manager role at Truist Park presents a dynamic leadership opportunity within Delaware North's food service division. This position involves partnering closely with the Concessions Manager to ensure efficient day-to-day operations across all concessions locations. The successful candidate will help lead a diverse team, coordinating with internal staff and external groups, including non-profit organizations, to enhance operational effectiveness. Key responsibilities include managing staff performance, overseeing hiring and training processes, and ensuring compliance with health regulations and operational policies. The role also demands strong financial oversight capabilities, including cash handling, financial reporting, discrepancy resolution, and inventory management. With shifts that include days, evenings, weekends, holidays, and extended hours up to 12-hour shifts, this full-time position offers an annual base salary ranging from $43,888 to $54,100, complemented by an annual bonus or an uncapped sales incentive plan based on individual and company performance.
This position is ideal for a driven professional with at least one year of supervisory experience in the food service industry, preferably within concessions management. Candidates should have a solid understanding of food and beverage service standards, safety protocols, and labor regulations, with the capability to obtain necessary certifications such as ServSafe or Food Safety Handler. Strong organizational, communication, and computer skills are essential to succeed in this role. Delaware North’s supportive environment encourages career advancement and values the importance of work-life balance, underscoring the company’s dedication to creating positive guest experiences and empowering employees to grow within the organization. Overall, the Assistant Concessions Manager role is a pivotal position that blends operational leadership with team development to contribute to the ongoing success of Delaware North’s hospitality services at Truist Park.
The Assistant Concessions Manager role at Truist Park presents a dynamic leadership opportunity within Delaware North's food service division. This position involves partnering closely with the Concessions Manager to ensure efficient day-to-day operations across all concessions locations. The successful candidate will help lead a diverse team, coordinating with internal staff and external groups, including non-profit organizations, to enhance operational effectiveness. Key responsibilities include managing staff performance, overseeing hiring and training processes, and ensuring compliance with health regulations and operational policies. The role also demands strong financial oversight capabilities, including cash handling, financial reporting, discrepancy resolution, and inventory management. With shifts that include days, evenings, weekends, holidays, and extended hours up to 12-hour shifts, this full-time position offers an annual base salary ranging from $43,888 to $54,100, complemented by an annual bonus or an uncapped sales incentive plan based on individual and company performance.
This position is ideal for a driven professional with at least one year of supervisory experience in the food service industry, preferably within concessions management. Candidates should have a solid understanding of food and beverage service standards, safety protocols, and labor regulations, with the capability to obtain necessary certifications such as ServSafe or Food Safety Handler. Strong organizational, communication, and computer skills are essential to succeed in this role. Delaware North’s supportive environment encourages career advancement and values the importance of work-life balance, underscoring the company’s dedication to creating positive guest experiences and empowering employees to grow within the organization. Overall, the Assistant Concessions Manager role is a pivotal position that blends operational leadership with team development to contribute to the ongoing success of Delaware North’s hospitality services at Truist Park.
Job Requirements
- Minimum of 1 year of managerial or supervisory experience in the food service industry
- Knowledge of food and beverage service standards, health regulations, and safety procedures
- Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
- Proficient in Word, Outlook, Excel, and point of sale systems
- Strong communication, organizational, and time management skills
- Flexibility to work days, evenings, weekends, holidays, and extended shifts
Job Qualifications
- Minimum of 1 year of managerial or supervisory experience in the food service industry, preferably with prior concessions experience
- Knowledge of food and beverage service standards, health regulations, and safety procedures with the ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
- Proficient computer skills, including Word, Outlook, Excel, and point of sale systems
- Strong communication, organizational, and time management skills
- Capacity to work a flexible schedule to accommodate business levels
Job Duties
- Manage day-to-day operations of all concessions locations under the guidance of the Concessions Manager
- Assist with coordinating team members and non-profit organization groups to ensure effective collaboration and operational efficiency
- Contribute to hiring and training new team members on company objectives, policies, and procedures to drive team performance and deliver exceptional guest service
- Ensure strict adherence to federal, state, and local regulations governing alcohol, food service, sanitation, payroll, financial protocols, and employment practices
- Oversee cash handling and financial reporting, reconcile discrepancies, and support inventory management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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