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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,500.00 - $64,100.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid holidays
Paid parental bonding leave
Tuition Reimbursement
Professional certification reimbursement
Friends-and-family discounts
Job Description
Delaware North is a global leader in hospitality and food service management with a rich history spanning over 100 years. As a family-owned company, Delaware North operates in iconic venues including sports arenas, national parks, casinos, and resorts across the world. The company is renowned for delivering exceptional guest experiences and innovative service solutions in some of the most popular destinations. Among its notable properties is TD Garden in Boston, Massachusetts, New England's largest sports and entertainment arena. TD Garden is home to the NHL's Boston Bruins and the NBA's Boston Celtics, hosting over 200 events annually and attracting more... Show More
Job Requirements
- 1-3 years of management or supervisory experience in the food service industry
- Prior concessions experience preferred
- Knowledge of business accounting policies and procedures
- Strong commitment to client and guest experience
- Ability to analyze data and make decisions
- Self-motivated with creative and innovative thinking
- Demonstrated leadership and team-building skills
Job Qualifications
- 1-3 years' management or supervisory experience in the food service industry, preferably with prior concessions experience
- Knowledge of general business accounting policy and procedures
- Strong commitment to both the client and guest experience
- Ability to analyze data and make decisions
- Self-motivated, creative, and innovative ideas to increase concession stand operational efficiency
- Demonstrated initiative, leadership, and team-building skills
Job Duties
- Coordinate and supervise the activities of team members and supervisors
- Schedule and conduct candidate interviews and hire based on the consistent message and goal of the team
- Actively participate and coordinate the successful implementation of Delaware North's guest service initiatives
- Focus on training associates on company policies and procedures to ensure quality associate performance and customer service
- Ensure compliance with federal, state, and local regulations regarding alcohol, sanitation, payroll, and employment
- Verify sales reporting and prepare various cost and operational reports as required
- Work appropriately to keep all locations clean, neat, and organized at all times
- Provide and administer an effective system for the maintenance of inventory levels
- Work to ensure all food and beverage equipment is properly maintained and repaired as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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