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Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $43,888.00 - $54,100.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Annual performance bonus
paid vacation days
Paid parental leave
Tuition Reimbursement
Friends-and-family discounts
Job Description
Delaware North is a leading global hospitality and food service company with a rich heritage spanning over 100 years as a family-owned business. Known for its commitment to delivering memorable guest experiences, Delaware North operates in a wide variety of markets including sports venues, national parks, casinos, hotels, and restaurants. At Progressive Field in Cleveland, Ohio, home to Major League Baseball's Cleveland Guardians, Delaware North has been the trusted concessions and premium dining provider since 1994, managing a 35,041-seat venue with a focus on quality, service, and team culture.
Delaware North’s approach revolves around building an inclusive and engaging wor... Show More
Delaware North’s approach revolves around building an inclusive and engaging wor... Show More
Job Requirements
- Minimum of 1 year of managerial or supervisory experience in the food service industry, preferably with prior concessions experience
- Knowledge of food and beverage service standards, health regulations, and safety procedures
- Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
- Proficient computer skills including Word, Outlook, Excel, and point of sale systems
- Strong communication, organizational, and time management skills
- Capacity to work a flexible schedule to accommodate business levels
Job Qualifications
- Minimum of 1 year of managerial or supervisory experience in the food service industry, preferably with prior concessions experience
- Knowledge of food and beverage service standards, health regulations, and safety procedures
- Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
- Proficient computer skills including Word, Outlook, Excel, and point of sale systems
- Strong communication, organizational, and time management skills
- Capacity to work a flexible schedule to accommodate business levels
Job Duties
- Manage day-to-day operations of all concessions locations under the guidance of the Concessions Manager
- Assist with coordinating team members and non-profit organization groups to ensure effective collaboration and operational efficiency
- Contribute to hiring and training new team members on company objectives, policies, and procedures to drive team performance and deliver exceptional guest service
- Ensure strict adherence to federal, state, and local regulations governing alcohol, food service, sanitation, payroll, financial protocols, and employment practices
- Oversee financial reporting, reconcile discrepancies, and support inventory management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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