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Assistant Concessions Manager, KeyBank Center

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $62,354.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Annual performance bonus
paid vacation days
Paid parental bonding leave
Tuition Reimbursement
Friends-and-family discounts

Job Description

Delaware North Sportservice is a reputable and long-established hospitality and food service company known for its dedication to delivering exceptional guest experiences in various settings, including sports venues, national parks, casinos, and hotels. With a rich history that spans over a century, Delaware North is a family-owned enterprise that operates globally, offering employees unique opportunities for career development and growth. The company prides itself on fostering a positive and inclusive work environment where team members are valued and supported throughout their professional journeys. Delaware North's commitment to excellence, innovation, and community involvement makes it a highly sought-after employer in the... Show More

Job Requirements

  • Minimum of 1 year of managerial or supervisory experience in the food service industry
  • Knowledge of food and beverage service standards
  • Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
  • Proficient computer skills including Word, Outlook, Excel, and point of sale systems
  • Strong communication skills
  • Strong organizational and time management skills
  • Capacity to work a flexible schedule

Job Qualifications

  • Minimum of 1 year of managerial or supervisory experience in the food service industry, preferably with prior concessions experience
  • Knowledge of food and beverage service standards, health regulations, and safety procedures
  • Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
  • Proficient computer skills including Word, Outlook, Excel, and point of sale systems
  • Strong communication, organizational, and time management skills
  • Capacity to work a flexible schedule to accommodate business levels

Job Duties

  • Manage day-to-day operations of all concessions locations under the guidance of the Concessions Manager
  • Assist with coordinating team members and non-profit organization groups to ensure effective collaboration and operational efficiency
  • Contribute to hiring and training new team members on company objectives, policies, and procedures to drive team performance and deliver exceptional guest service
  • Ensure strict adherence to federal, state, and local regulations governing alcohol, food service, sanitation, payroll, financial protocols, and employment practices
  • Oversee cash handling and financial reporting, reconcile discrepancies, and support inventory management

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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