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The Community Builders logo

Assistant Community Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $31.00 - $34.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employer contributions to health savings accounts
Company paid life insurance
Company Paid Disability Insurance
403(b) Retirement Plan
Commuter Benefits
hospital insurance
critical illness insurance
Employee assistance program

Job Description

The Community Builders, Inc. (TCB) is a nationally recognized nonprofit organization dedicated to revitalizing and strengthening neighborhoods across the United States. Established with a mission to build and sustain strong, vibrant communities where people of all income levels can thrive, TCB focuses on real estate development and property management services that enhance the quality of life for residents and promote long-term community stability. As one of America’s leading nonprofit real estate developers and owners, The Community Builders has consistently delivered innovative housing solutions, fostering environments that encourage opportunity, growth, and inclusivity.

TCB specializes in developing affordable housing and managing residenti... Show More

Job Requirements

  • College degree or equivalent experience
  • minimum of 2 years experience in property management, hotel, hospitality or retail management
  • understanding and knowledge of regulatory programs and Federal Housing Laws
  • proficiency in Microsoft Office and property management software such as Yardi
  • strong customer service and communication skills
  • ability to work in-office five days a week at Lincoln Woods location
  • ability to manage multiple tasks and meet occupancy targets
  • certification in COS and LIHTC preferred

Job Qualifications

  • College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management
  • 2+ years of experience in Property Management, Hotel, Hospitality or Retail
  • industry designations (COS, LIHTC, ARM®, etc.) preferred
  • knowledge of all regulatory programs, policies and Federal Housing Laws and Guidelines
  • strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience
  • proven excellent customer service skills

Job Duties

  • Assists with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues
  • monitors, directs and tracks performance of leasing, retention and re-certifications to meet a 97% physical occupancy goal
  • anticipates vacancies and is proactive in attracting new tenants
  • prepares re-certifications, leasing applications, verifications, occupancy agreements and reports
  • screens applicants to ensure compliance with Tenant Selection Plan and regulatory requirements
  • keeps informed of market conditions and update competitive market analysis quarterly
  • enters and codes invoices, posts rents, makes deposits and maintains accurate resident ledgers
  • monitors rent balances, collects rents, and sends out late or quit notices as required
  • participates in all aspects of managing a property including business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management
  • oversees office functions including office hours, filing, computer systems, reports, etc.
  • inspects property, picks up litter, and reports issues to Service Maintenance Manager
  • handles resident issues and concerns, partnering with Community Manager as needed
  • inspects market ready units for acceptance to lease and for resident move in
  • assists in recruitment, training, supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process
  • performs other duties as required

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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