
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Discretionary bonuses
Medical insurance
Dental Insurance
health flexible spending accounts
Dependent care accounts
Company paid life insurance
401K plan with Employer Matching
Paid Time Off
short-term disability
long-term disability
Parental leave
Volunteer days
Job Description
Balfour Beatty Communities is a prominent property management company dedicated to delivering quality living experiences in communities across the nation. As a part of Balfour Beatty Investments and the larger Balfour Beatty, plc group, an international organization specializing in financing, developing, building, and maintaining infrastructure assets, Balfour Beatty Communities upholds a mission centered on creating exceptional communities where residents are proud to call home. The company’s culture is deeply rooted in care and commitment, emphasizing sincere and empathetic connections with residents, partners, communities, and employees alike. With an unwavering focus on doing the right thing and fostering meaningful relationships, Balfour Beatty Communities sets a strong foundation for delivering top-tier property management services characterized by integrity, professionalism, and creativity.
The Assistant Community Manager role plays a critical part in supporting the Community Manager in managing the operational and financial facets of residential properties. This position requires a multifaceted skill set, encompassing marketing and leasing, office administration, financial monitoring, and resident relations, ensuring that service delivery aligns with Balfour Beatty Communities’ high standards. As an Assistant Community Manager, you will serve as a key liaison between residents and management, helping prospective residents select their new homes and maintaining exceptional customer service standards throughout their residency. The role offers a rewarding career opportunity for personable and confident professionals who excel in communication, leadership, and team development while embodying the company’s core values and commitment to safety.
The Assistant Community Manager is responsible for ensuring that the property operates efficiently and profitably, aligned with organizational goals. You will manage, coach, and develop the property team, fostering a work environment that promotes safety and excellence. Financial operations responsibilities include monitoring rent collection, auditing accounting procedures, and generating monthly financial reports. Additionally, you will oversee leasing activities and manage move-in and move-out processes to ensure a smooth leasing cycle. Resident satisfaction remains a top priority, and you will achieve this by maintaining consistent, positive, and professional interactions with residents and participating in community events to build stronger relationships. This dynamic role offers a solid pathway for career growth within a leading property management firm known for its commitment to quality, community, and employee success.
Balfour Beatty Communities also values its employees by providing a robust benefits package that includes discretionary bonuses, comprehensive medical and dental insurance beginning the first month after employment, health savings accounts, company-paid life insurance, a 401K plan with employer matching, and generous paid time off including vacation, sick, floating holidays and personal days. The company supports employee wellness with paid short-term and long-term disability coverage, parental leave, and opportunities for community involvement through two volunteer days each year. These benefits underscore Balfour Beatty Communities’ dedication to supporting the well-being and professional development of every team member, fostering a workplace built on respect, opportunity, and mutual support.
The Assistant Community Manager role plays a critical part in supporting the Community Manager in managing the operational and financial facets of residential properties. This position requires a multifaceted skill set, encompassing marketing and leasing, office administration, financial monitoring, and resident relations, ensuring that service delivery aligns with Balfour Beatty Communities’ high standards. As an Assistant Community Manager, you will serve as a key liaison between residents and management, helping prospective residents select their new homes and maintaining exceptional customer service standards throughout their residency. The role offers a rewarding career opportunity for personable and confident professionals who excel in communication, leadership, and team development while embodying the company’s core values and commitment to safety.
The Assistant Community Manager is responsible for ensuring that the property operates efficiently and profitably, aligned with organizational goals. You will manage, coach, and develop the property team, fostering a work environment that promotes safety and excellence. Financial operations responsibilities include monitoring rent collection, auditing accounting procedures, and generating monthly financial reports. Additionally, you will oversee leasing activities and manage move-in and move-out processes to ensure a smooth leasing cycle. Resident satisfaction remains a top priority, and you will achieve this by maintaining consistent, positive, and professional interactions with residents and participating in community events to build stronger relationships. This dynamic role offers a solid pathway for career growth within a leading property management firm known for its commitment to quality, community, and employee success.
Balfour Beatty Communities also values its employees by providing a robust benefits package that includes discretionary bonuses, comprehensive medical and dental insurance beginning the first month after employment, health savings accounts, company-paid life insurance, a 401K plan with employer matching, and generous paid time off including vacation, sick, floating holidays and personal days. The company supports employee wellness with paid short-term and long-term disability coverage, parental leave, and opportunities for community involvement through two volunteer days each year. These benefits underscore Balfour Beatty Communities’ dedication to supporting the well-being and professional development of every team member, fostering a workplace built on respect, opportunity, and mutual support.
Job Requirements
- Three or more years of experience managing people in property management or a customer service-oriented environment
- Bachelor’s degree preferred
- Possession of a valid, state-issued driver’s license and safe driving record
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong organizational and multitasking abilities
- Proficiency with property management software
Job Qualifications
- Three or more years of experience managing people in property management or another customer service-oriented environment
- Bachelor's degree preferred
- Strong communication and leadership skills
- Ability to manage multiple operational aspects of a residential community
- Knowledge of property management software and leasing procedures
- Demonstrated commitment to safety and resident satisfaction
- Valid, state-issued driver’s license with a safe driving record
Job Duties
- Assisting with managing the community in the most efficient and profitable manner possible, consistent with the company’s goals and objectives
- Managing, coaching and developing members of the property team
- Living and promoting Balfour Beatty’s values-most notably safety-across all operations
- Monitoring and auditing accounting procedures for rent collection and other financial tasks
- Generating monthly closing reports
- Overseeing the leasing and move-in/move-out processes
- Delivering the highest level of resident satisfaction through responsive, consistent, positive and professional interactions
- Attending and assisting with resident events as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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