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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $22.00 - $25.00
Work Schedule
Standard Hours
Benefits
401(k)
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Job Description
Balaciano Group is a family-owned, vertically integrated real estate company that develops, builds, owns, and operates luxury apartment communities throughout Los Angeles. Known for its commitment to quality and resident satisfaction, Balaciano Group has earned recognition as the #8 Best Places to Work in Los Angeles for 2025. The company fosters a positive and collaborative work culture where employee well-being and work-life balance are prioritized, creating an environment of support and growth. The group is dedicated to transforming lives by creating beautiful, connected communities where residents feel truly at home. Their focus on excellence in property management and community engagement... Show More
Job Requirements
- 1-2 years relevant experience as Assistant Community Manager with leasing experience
- proficiency in MS Office Suite
- strong organizational skills
- excellent communication and customer service skills
- ability to maintain professionalism
- adaptability
- adherence to dress guidelines and policies
- positive and team-oriented attitude
- ability to work independently and collaboratively
- ability to thrive in fast-paced environment
- strong multitasking and problem-solving skills
- physical ability to lift up to 20 pounds
Job Qualifications
- 1-2 years relevant experience as Assistant Community Manager with leasing experience
- proficiency in MS Office Suite
- experience with Yardi/CRM software a plus
- strong organizational skills and attention to detail
- financial acumen with budgeting and fiscal reporting experience a plus
- excellent communication and customer service skills
- ability to maintain professionalism while providing exceptional customer service
- responsiveness to feedback and adaptability
- adherence to dress guidelines and policies
- positive, personable, and team-oriented
- comfortable working independently and collaboratively
- thrives in fast-paced environments
- strong multitasking, problem-solving, and prioritization skills
- strategic thinking and effective implementation
- confidence and sound judgment
- organized, detail-oriented, and self-motivated
- physically capable of standing, sitting, walking, and lifting up to 20 pounds without assistance
Job Duties
- ensure efficient and courteous response to all resident requests
- assist the Community Manager in ongoing resident relations, addressing resident issues, enforcing rental agreements, and overseeing rental activities
- provide excellent customer service and meet leasing goals with prospects and current tenants
- demonstrate a professional and customer service-focused demeanor
- lease to qualified prospects by showing apartments
- assist with lease renewals including initial contact and follow-up
- routinely inspect property and maintain accurate resident records
- coordinate collection and documentation of all revenues
- collect delinquent accounts promptly
- communicate with accounting to ensure accuracy of rent roll and accounts receivable
- use Microsoft Office, Yardi Voyager, and CRM tools to review tasks and ensure timely performance
- perform additional responsibilities as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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