Assistant Community Manager

The Community Builders, Inc. (TCB) is a nationally recognized nonprofit real estate developer and owner dedicated to strengthening neighborhoods across the United States. As one of America's leading organizations in this sector, TCB is committed to building and sustaining strong, vibrant communities where individuals and families of all income levels have the opportunity to thrive and reach their full potential. With a focus on developing affordable housing and community facilities, TCB's work not only addresses the housing needs but also contributes to the social and economic well-being of diverse populations nationwide. Their mission-driven approach combines expertise in real estate development, property management, and community engagement, ensuring that every project supports equitable growth and inclusive prosperity.

The Assistant Community Manager role at The Community Builders, Inc. is a critical position responsible for supporting daily operations and compliance at multifamily housing properties. Reporting directly to the Community Manager, this role emphasizes leasing, tenant retention, compliance, and maximizing rental income while providing excellent customer service. The position involves a strong operational administrative component, requiring attention to regulatory compliance objectives to maintain program standards such as those set by the Code of Standards (COS) and Low-Income Housing Tax Credit (LIHTC) programs. Certification in COS and LIHTC is highly preferred, reflecting the organization's commitment to adhering to federal housing laws and policies.

Hired individuals will work five days a week in the office, underscoring the importance of hands-on management and team collaboration on-site. The Assistant Community Manager will assist with daily site operations, ensuring open communication with the Community Manager and other team members including Resident Specialists, Community Life coordinators, and Maintenance staff. The role demands proactive oversight of leasing and re-certification activities to maintain a 97% physical occupancy goal. The Assistant Community Manager will also handle applicant screening to enforce compliance with tenant selection plans and regulatory requirements, monitor market trends, and keep competitive market analyses up to date.

Financial responsibilities include coding invoices, posting rents, making deposits, and maintaining accurate resident ledgers. Monitoring rent balances and executing collections, including issuing late notices, are essential to maximizing rental income. Additionally, the role includes regular property inspections and coordinating maintenance issues to promote a clean and safe living environment. The Assistant Community Manager supports broader property management tasks such as business planning, budgeting, risk management, compliance reporting, and personnel supervision. They play a vital role in overseeing office functions and contribute to team building through recruitment, training, and performance management.

This position offers a comprehensive work environment where professionals can grow their career in property management within a respected nonprofit organization committed to community betterment. The Community Builders provides a range of benefits including medical, dental, and vision insurance, paid holidays and PTO accruals based on tenure, employer contributions to health savings accounts, life and disability insurance, a 403(b) retirement plan with company match, tax-advantage accounts, hospital and critical illness insurance, and a confidential 24/7 employee assistance program. TCB is an equal opportunity employer dedicated to diversity and inclusion.