Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary employee meals
401(k) retirement plan
Paid Time Off
Holiday pay
Job Description
Four Seasons Hotels and Resorts is a globally recognized leader in luxury hospitality, renowned for its commitment to exceptional service and experiences. Established on values of genuine care and a passion for excellence, the company empowers its team members to reach their fullest potential while delivering unforgettable moments to guests around the world. The Four Seasons brand is synonymous with luxury accommodations, world-class amenities, and impeccable attention to detail, offering travelers an unparalleled standard of hospitality.
Located in the iconic Four Seasons Hotel at The Surf Club in Miami Beach, Florida, this prestigious oceanfront property combines historic elegance with contemporary luxury. The Surf Club, a legendary social club since its inception in 1930, presents a unique opportunity to be part of an exclusive and vibrant community. The hotel boasts celebrated dining experiences, a world-renowned spa, and breathtaking views of the Surfside shores, making it one of Miami Beach's premier destinations for discerning guests and members.
The Assistant Club Manager role at Four Seasons Hotel and Residences at The Surf Club is a vital leadership position that carries the responsibility of overseeing the private club’s operations and ensuring an extraordinary member experience. This full-time role is perfect for a seasoned hospitality professional who thrives in a luxury-driven environment and is passionate about delivering personalized service with attention to detail.
In this role, the Assistant Club Manager will serve as a key point of contact for members, managing relationships with discretion and anticipating their needs to foster an unparalleled sense of exclusivity and satisfaction. The position involves coordinating member services across various departments, implementing membership programs, and leading club tours and new member orientations to cultivate a welcoming and engaging atmosphere.
Beyond operational oversight, this role requires inspiring and mentoring a dedicated service team to uphold the highest standards of luxury hospitality. The Assistant Club Manager will champion a culture of accountability, continuous improvement, and exceptional guest interaction, playing a pivotal role in elevating the club’s reputation within Miami’s competitive luxury market.
This opportunity offers a dynamic work environment where strategic leadership combines with hands-on involvement to create memorable experiences for members. Additionally, the position provides access to Four Seasons’ renowned training and development programs, a comprehensive benefits package, and the chance to work at one of the most illustrious locations in the hospitality industry. Employees enjoy benefits like complimentary meals, employee discounts at Four Seasons properties worldwide, and robust retirement and paid time off plans.
Candidates must be authorized to work in the United States and be prepared to work flexible hours including evenings, weekends, and holidays based on business needs. The Four Seasons is committed to fostering a diverse and inclusive workplace and encourages applications from minorities, women, veterans, and individuals with disabilities. The company’s strong emphasis on culture and employee experience makes it an employer of choice for those seeking a rewarding career in luxury hospitality.
Located in the iconic Four Seasons Hotel at The Surf Club in Miami Beach, Florida, this prestigious oceanfront property combines historic elegance with contemporary luxury. The Surf Club, a legendary social club since its inception in 1930, presents a unique opportunity to be part of an exclusive and vibrant community. The hotel boasts celebrated dining experiences, a world-renowned spa, and breathtaking views of the Surfside shores, making it one of Miami Beach's premier destinations for discerning guests and members.
The Assistant Club Manager role at Four Seasons Hotel and Residences at The Surf Club is a vital leadership position that carries the responsibility of overseeing the private club’s operations and ensuring an extraordinary member experience. This full-time role is perfect for a seasoned hospitality professional who thrives in a luxury-driven environment and is passionate about delivering personalized service with attention to detail.
In this role, the Assistant Club Manager will serve as a key point of contact for members, managing relationships with discretion and anticipating their needs to foster an unparalleled sense of exclusivity and satisfaction. The position involves coordinating member services across various departments, implementing membership programs, and leading club tours and new member orientations to cultivate a welcoming and engaging atmosphere.
Beyond operational oversight, this role requires inspiring and mentoring a dedicated service team to uphold the highest standards of luxury hospitality. The Assistant Club Manager will champion a culture of accountability, continuous improvement, and exceptional guest interaction, playing a pivotal role in elevating the club’s reputation within Miami’s competitive luxury market.
This opportunity offers a dynamic work environment where strategic leadership combines with hands-on involvement to create memorable experiences for members. Additionally, the position provides access to Four Seasons’ renowned training and development programs, a comprehensive benefits package, and the chance to work at one of the most illustrious locations in the hospitality industry. Employees enjoy benefits like complimentary meals, employee discounts at Four Seasons properties worldwide, and robust retirement and paid time off plans.
Candidates must be authorized to work in the United States and be prepared to work flexible hours including evenings, weekends, and holidays based on business needs. The Four Seasons is committed to fostering a diverse and inclusive workplace and encourages applications from minorities, women, veterans, and individuals with disabilities. The company’s strong emphasis on culture and employee experience makes it an employer of choice for those seeking a rewarding career in luxury hospitality.
Job Requirements
- Valid work authorization for the U.S.
- Proven leadership experience in luxury hospitality or private club management
- Strong knowledge of food and beverage service standards
- Exceptional interpersonal and communication skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Experience leading and mentoring teams in a luxury service environment
Job Qualifications
- Proven leadership experience in luxury hospitality, private club management, or upscale food and beverage operations
- Strong background in food and beverage service standards and team leadership within a high-end environment
- Exceptional interpersonal and communication skills with the ability to engage confidently with clientele and senior leadership
- Demonstrated ability to lead teams in a fast-paced, service-driven environment while maintaining the highest standards of excellence
Job Duties
- Assist with coordinating all member and prospective member requests with all other departments on the property
- Implement processes, programs, and procedures relating to prospective members, membership applications, new member orientation, and club tours
- Oversee all aspects of Club operations to ensure an exceptional, seamless, and highly personalized experience for members
- Act as the primary point of contact for members, managing high-level relationships and anticipating needs with discretion and attention to detail
- Lead, mentor, and develop a high-performing service team, fostering a culture of luxury hospitality, accountability, and continuous improvement
Job Criteria
Experience
No experience required
Job Location
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