Assistant Club Manager

North Dartmouth, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $69,500.00 - $86,750.00

Work Schedule

Standard Hours

Flexible

Benefits

weekly pay

Free BJ's membership

Paid Time Off

Flexible health benefits

401(k) retirement plan

Employee stock purchase plan

Career development opportunities

Job Description

BJ's Wholesale Club is a leading membership warehouse club operator renowned for offering its members exceptional value on quality products and services. Serving communities across multiple states, BJ's operates large-format warehouse stores that provide a broad assortment of merchandise including groceries, fresh produce, electronics, and household essentials. With a dedicated team of over 30,000 employees, BJ's Wholesale Club prioritizes a culture founded on purpose, opportunity, and impactful teamwork. The company is committed to fostering an environment where team members can grow professionally while delivering excellent service to millions of members nationwide. Employment at BJ's covers a diverse range of roles, offering comprehensive benefits and competitive pay.

The Assistant Club Manager in Training (AMIT) role at BJ's Wholesale Club is a pivotal leadership development position designed to prepare promising individuals for advancement into one of several Assistant Club Manager roles: Merchandising, Perishables, or Member Experience. Working closely alongside the Club Manager, the AMIT provides strategic leadership within the club, overseeing daily operations particularly within their assigned departments. This role demands a strong focus on business acumen, team engagement, operational excellence, and member satisfaction. As a trainee, the AMIT receives targeted development and hands-on experience tailored to their designated track, with responsibility for executing policies and processes that uphold the club's high standards.

Typical responsibilities include ensuring safe, clean, and well-stocked club conditions in compliance with the Grand Opening Look Daily (GOLD) standards, driving sales and inventory control, managing labor planning and scheduling, and fostering team development through coaching and training. The AMIT also serves as Manager on Duty during assigned shifts, fully responsible for club operations and member engagement. This leadership journey involves mastering audit compliance, cross-functional collaboration, and compliance with food safety and OSHA regulations. Additionally, maintaining ServSafe Food Safety Certification and, when needed, holding forklift and propane qualifier certifications are integral to the role. The position offers a competitive salary range of $69,500 to $86,750 annually and benefits including weekly pay, paid time off, health plans, and more, underscoring BJ's Wholesale Club's commitment to employee wellbeing and career growth.

Job Requirements

High school diploma or equivalent
4 years of experience as retail store supermarket or warehouse operations manager
ability to obtain and maintain ServSafe certification
forklift operator certification required
availability for open shifts
strong communication and leadership skills
ability to lead and motivate large teams
solid understanding of merchandising inventory control shrink management and customer service
honest and committed to high service standards
at least 18 years of age

Job Qualifications

4 years of experience as retail store supermarket or warehouse operations manager
strong drive for results and solid work ethic
honesty straightforward approach and commitment to high levels of service
excellent communication and leadership skills
solid understanding of shrink controls staff development merchandising customer service problem solving and conflict resolution
demonstrated leadership managing supervising cross-functional teams training driving and communicating results
knowledge of store operations membership frontline gas station tire bay maintenance receiving and omni procedures
completion of company training program preferred
high school diploma or college degree preferred
basic computer knowledge including MS Word MS Excel and Email
ability to obtain and maintain ServSafe certification
forklift operator certification
availability for open shifts
at least 18 years of age

Job Duties

Provide strategic department leadership partnering with club manager and other leaders to oversee daily operations across assigned departments emphasizing business acumen accountability team engagement and flawless execution of club standards
Recruit hire and onboard team members managing full hiring process including interviewing staffing onboarding and certification
Oversee labor planning and scheduling creating and managing effective labor schedules aligned with business trends sales patterns and budgetary targets adjusting coverage as needed
Drive sales inventory control and shrink management leading execution of key operational processes to ensure in-stock conditions minimize shrink and drive sales performance
Champion member experience standards modeling and enforcing greet anticipate appreciate GAA grand opening look daily GOLD and LAST service standards
Execute operational readiness upholding close to open standards to ensure all departments are clean stocked safe and ready for business
Lead department talent management conducting performance reviews mentoring future leaders and supporting development and succession planning
Utilize tools and reporting for decision-making using club-specific tools such as production planning tools NAFS scorecards scheduling systems and reporting dashboards
Ensure compliance and safety enforcing policies and procedures including food safety sanitation OSHA RIST and cold chain compliance leading audits and resolving operational issues
Support special initiatives and transitions planning and executing merchandising transitions seasonal sets space resets and special projects
Maintain equipment and facilities monitoring and escalating equipment issues
Perform cross-functional support providing leadership support across merchandising perishables and frontline departments as needed
Utilize BJ's MY WORK system executing daily tasks and initiatives via internal systems to support club compliance
Operate equipment safely including forklift operation as required
Maintain regular predictable full attendance demonstrating consistent presence