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Assistant Clients' Rights Advocate 1 (Bilingual-English/Spanish)
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.64 - $30.22
Work Schedule
Standard Hours
Benefits
8% match 401k
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
flexible spending accounts
Paid Time Off
public service loan forgiveness
Job Description
Disability Rights California (DRC) is a renowned nonprofit advocacy organization dedicated to defending, advancing, and strengthening the rights and opportunities of people with disabilities. Founded to ensure that individuals with disabilities are treated with dignity and respect, DRC works relentlessly to create an inclusive society where people with disabilities have the power, resources, and support to live independently and participate fully in their communities. The organization values diversity and is committed to fostering a culture of belonging, addressing all forms of discrimination, including those faced by individuals at the intersection of multiple marginalized identities. DRC’s commitment to equity is reflected... Show More
Job Requirements
- High school diploma or general education degree (GED)
- 1-2 years related experience or training
- able to communicate fluently and write effectively in Spanish including interpretation and translation
- proficiency with Windows-based computer applications including Microsoft Office and case management software
- occasional travel up to 10% of the time
- ability to transport self to various work-related locations
- ability to work in office and home environments and community settings
- maintain confidentiality
- able to work both remotely and in-office with required in-person presence
- able to perform essential job functions with or without accommodations
Job Qualifications
- High school diploma or GED
- 1-2 years related experience or training
- fluent communication and writing skills in Spanish including interpretation and translation
- proficiency with Windows-based applications including Microsoft Office and case management software
- knowledge of statewide resources for people with developmental disabilities
- experience reviewing medical or educational records
- experience working with disability organizations and diverse communities
- ability to provide training and outreach
- life experience as a person with a disability or as a caregiver
- ability to maintain confidentiality and work with diverse populations
Job Duties
- Greet callers and provide initial response to requests for help
- coordinate meetings and conference calls
- process incoming and outgoing mail
- apply screening guidelines to identify problems and determine appropriateness of advocacy services
- provide information and referral to individuals who do not qualify for representation or services
- process requests for materials and publications
- assist in client and caller interviews
- use electronic case management software to create case files and maintain accurate case information
- collect data and generate reports
- assemble evidence packets for administrative hearings and other proceedings
- develop and update community referral information
- strengthen and build relationships with local community-based organizations
- assist in scheduling, organizing, and conducting training activities
- assist in developing and implementing outreach plans
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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