Assistant Box Office Manager

Legends Global is a leading entertainment and event services company dedicated to delivering exceptional experiences to audiences and clients alike. Known for its commitment to excellence, innovation, and customer satisfaction, Legends Global specializes in managing and operating various aspects of event venues, including ticketing systems, concessions, and hospitality services. As a respected player in the entertainment industry, the company works closely with promoters, venue staff, and ticketing agencies to coordinate seamless event execution that ensures satisfaction for both event organizers and attendees. The organization prides itself on fostering a professional, inclusive, and dynamic work environment where employees are valued for their contributions and given opportunities for growth and development.

The role of the Assistant Box Office Manager at Legends Global is a vital position that supports the Box Office Manager in overseeing all ticket sales and box office operations. This position plays a crucial role in the day-to-day function of the box office, acting both personally and through subordinates to ensure smooth ticketing operations and exceptional customer service. The Assistant Box Office Manager is responsible for managing various administrative and operational procedures, including preparing business transaction reports, handling nightly deposits and reconciliations, and maintaining accurate inventories of tickets. Supervisory duties include scheduling and managing ticket sellers, completing payroll processes, and assisting with training and performance management.

This position requires strong communication skills and the ability to coordinate with multiple parties such as promoters, facility personnel, and ticket company representatives to ensure accurate and timely dissemination of event information. The Assistant Box Office Manager also plays an active role in customer service, responding to inquiries, complaints, and service requests to maintain a positive relationship with the ticket-buying public. Additionally, the position entails responsibilities related to cash handling, ticket sales, event reservation management, and compliance with company policies.

Candidates for this role should possess a high school diploma or GED, with 1 to 2 years of related experience preferred, including box office and accounting experience. Supervisory experience is desired to effectively manage and support the ticket-selling team. Proficiency with financial procedures, accounting practices, and computerized ticketing systems is essential. The role requires a professional attitude, excellent organizational and problem-solving skills, and the flexibility to work varied hours, including evenings, weekends, and holidays, based on event schedules.

Legends Global offers a competitive salary for this position and supports a culture of equal opportunity and affirmative action. The company encourages women, minorities, individuals with disabilities, and protected veterans to apply. Reasonable accommodations are also available for applicants who require assistance during the application process. This opportunity provides a chance to join a respected industry leader while growing professionally within a supportive and engaging work environment.