Assistant Banquets Manager - DoubleTree by Hilton Hotel Kansas City - Overland Park

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

DoubleTree by Hilton Overland Park is a distinguished hotel located in the vibrant city of Overland Park, known for its commitment to exceptional guest experiences and upscale hospitality services. As part of the globally renowned Hilton brand, DoubleTree by Hilton Overland Park offers the perfect blend of comfort, style, and convenience for business travelers, vacationers, and event attendees. The establishment prides itself on delivering quality accommodations, memorable dining experiences, and top-notch event hosting capabilities. Emphasizing a welcoming atmosphere, the hotel features modern amenities, professional staff, and a strategic location that caters to local and international guests alike.

The Assistant Banquet Manager at DoubleTree by Hilton Overland Park plays a vital role in ensuring the smooth operation and success of the hotel's food and beverage banquet services. This position requires a detail-oriented and dependable individual who exhibits a strong ability to work independently within a fast-paced, dynamic environment. Being an integral part of the Banquet Management team, the Assistant Banquet Manager contributes significantly to delivering outstanding guest service and achieving financial profitability through meticulous planning, organization, and supervision of banquet functions. This includes a wide range of events such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, and more.

The ideal candidate will assist in managing all banquet operations by upholding guest service standards and implementing initiatives to improve product quality and cost control measures. Moreover, the role involves active participation in budgeting, forecasting, marketing initiatives, policy enforcement, and facilitating meetings. The Assistant Banquet Manager also supervises the setup and cleanup of food and beverage services, ensuring all events run smoothly and efficiently.

In addition to operational oversight, this role encompasses developing and monitoring team member performance through supervision, scheduling, counseling, evaluations, and recognition. Recruitment, interviewing, and training of banquet team members are crucial components to ensuring that the team remains competent and motivated. The Assistant Banquet Manager serves as a frontline representative, greeting clients and addressing guest requests promptly and courteously.

As part of the Hilton family, the role embodies the company’s core values—Hospitality, Integrity, Leadership, Teamwork, Ownership, and operating with urgency and discipline. Hilton emphasizes innovation, quality, and success in hospitality, and this position requires someone who shares that passion and commitment. The Assistant Banquet Manager at DoubleTree by Hilton Overland Park will find opportunities to grow professionally in a supportive environment while contributing to the legacy of a respected global hospitality leader.

Employment at DoubleTree by Hilton Overland Park offers an enriching career experience within a global hospitality company known for excellence. With nearly a century of history, Hilton strives to provide the finest accommodations, exceptional service, and amenities. Working here means being part of a team that fills the world with the light and warmth of hospitality, delivering remarkable experiences day after day. The Assistant Banquet Manager role is a unique opportunity to advance a career in banquet and event management while making a meaningful impact on guest satisfaction and hotel profitability. Hilton supports its Team Members with a culture centered on values, teamwork, and continuous growth, making it an ideal environment for those eager to thrive in the hospitality industry.

Job Requirements

  • high school diploma or equivalent
  • strong organizational skills
  • ability to work independently and in teams
  • good communication skills
  • dependable and detail-oriented
  • availability to work flexible hours including evenings weekends and holidays
  • previous experience in banquet services is a plus

Job Qualifications

  • high school diploma or equivalent
  • experience in banquet or event management preferred but not required
  • strong problem-solving skills
  • excellent communication and interpersonal skills
  • ability to work independently in a fast-paced environment
  • positive attitude and dependability
  • proficiency in scheduling and team supervision
  • knowledge of hospitality industry standards

Job Duties

  • assist in the management of all banquet operations including guest service standards and initiatives
  • supervise food and beverage set up and clean up
  • assist in planning organizing and executing all banquet functions such as breakfasts coffee breaks luncheons dinners cocktail receptions and galas
  • assist in monitoring and developing team member performance including supervision scheduling counselling evaluations and recognition
  • assist in recruiting interviewing and training team members
  • greet clients and respond to guest requests in a timely friendly and efficient manner

Job Criteria

Experience

Mid Level (3-7 years)


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