You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $29.33 - $39.90
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
bonus eligible
Job Description
JW Marriott Orlando Grande Lakes is a distinguished luxury hotel located in Orlando, Florida, part of Marriott International's prestigious portfolio of luxury properties. Marriott International is a globally recognized hospitality company dedicated to creating exceptional guest experiences through a diverse portfolio of brands. JW Marriott represents the pinnacle of Marriott's luxury offerings and operates more than 100 beautiful properties in gateway cities and unique resort locations around the world. This esteemed hotel prioritizes an inclusive and welcoming workplace culture where associates come first, nurturing an environment where employees can thrive and deliver excellent service to guests. JW Marriott emphasizes holistic... Show More
Job Requirements
- High school diploma or GED
- minimum two years experience in event management, food and beverage, or related professional area
- ability to manage inventories and equipment
- ability to maintain attendance logs
- knowledge of sanitation levels and safety procedures
- adherence to company standards, policies, and procedures
- ability to interact effectively with guests
- capability to handle guest complaints professionally
- competence in scheduling and staffing banquet service employees
- availability to work part-time with flexibility
- willingness to attend and participate in meetings
- capacity to provide feedback and conduct employee training
- strong customer service orientation
- understanding of emergency procedures
Job Qualifications
- High school diploma or GED
- minimum two years experience in event management, food and beverage, or a related professional area
- strong leadership and team management skills
- excellent communication and interpersonal skills
- knowledge of banquet operations and customer service standards
- ability to manage inventories and departmental assets
- proficiency in scheduling and staffing
- problem-solving and conflict resolution abilities
- commitment to maintaining sanitation and safety standards
- understanding of guest satisfaction measurement tools
- flexibility to work part-time and participate in meetings and events
- eagerness to learn about food and wine pairings and event presentation
Job Duties
- Assists in managing departmental inventories and assets including par levels and maintenance of equipment
- maintains attendance log for banquet employees
- maintains and enforces established sanitation levels
- adheres to and reinforces all standards, policies, and procedures
- ensures employee awareness of meeting planner survey and guest satisfaction scores
- orders supplies for the department including china, glass, silver, buffet presentations, and other service equipment needs
- uses banquet beverage records to control liquor costs and manage inventory
- manages activities to maximize customer satisfaction
- assists in scheduling banquet service staff to meet forecast and profit goals
- attends and participates in pertinent meetings
- leads shifts and actively participates in servicing events
- broadens knowledge of food and wine pairings and event presentation
- sets a positive example for guest relations
- interacts with guests to obtain feedback on product quality
- responds to and handles guest problems and complaints
- empowers employees to provide excellent customer service
- strives to improve service performance
- supports departmental orientation for new employees
- ensures employees understand expectations
- observes service behaviors and provides feedback
- reviews comment cards and guest satisfaction results with employees
- communicates and executes departmental and property emergency and safety procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: