Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
The hiring establishment is a distinguished private club renowned for its commitment to providing exceptional hospitality and event services. This exclusive club operates at the highest level of luxury, offering its members and guests unparalleled experiences for their social, business, and celebratory occasions. The club's banquet operations are a vital part of its service portfolio, showcasing meticulous attention to detail, professionalism, and a dedication to member satisfaction. Operating seven days a week and around the clock, the club ensures that its banquet services are seamless, efficient, and tailored to meet the diverse needs of its clientele. The Assistant Banquet Manager plays a crucial role in this dynamic setting, acting as the right hand to the Director of Banquet Operations and directly contributing to the flawless execution of all banquet events.
The Assistant Banquet Manager is responsible for overseeing all aspects of scheduled banquet events from initial setup through execution and final teardown. This role requires a hands-on approach, ensuring that every element of the event—from room configuration, food and beverage service, to guest interaction—meets the club’s exacting standards. The Assistant Manager works closely with the banquet team, providing training, guidance, and motivation to maintain high service levels. They also maintain effective communication with the catering department, coordinating details such as Banquet Event Orders (BEOs) and function diagrams to ensure accuracy and satisfaction.
Key responsibilities include enforcing departmental standards and procedures, revising and creating new protocols when necessary, conducting staff meetings, scheduling labor and payroll management, inventory oversight, and addressing any last-minute changes or special assignments. The Assistant Banquet Manager must maintain a positive leadership presence, adhering to professional appearance standards and embodying the club’s leadership traits.
This role demands an individual with a minimum of 3-5 years of banquet or event management experience within luxury hospitality or private club environments. Strong leadership skills, superb organizational abilities, and the capacity to manage multiple events concurrently are essential. Effective communication, proficiency with event software and POS systems, and flexibility to work evenings, weekends, and holidays are also required. The Assistant Banquet Manager ensures not only operational excellence but also the safety and wellbeing of guests and team members, responding promptly to any incidents and maintaining a proactive approach to loss prevention and safety standards.
Overall, the Assistant Banquet Manager is a pivotal figure in delivering memorable and high-quality banquet experiences, continually striving to enhance operational efficiency, team performance, and member satisfaction in a prestigious private club setting.
The Assistant Banquet Manager is responsible for overseeing all aspects of scheduled banquet events from initial setup through execution and final teardown. This role requires a hands-on approach, ensuring that every element of the event—from room configuration, food and beverage service, to guest interaction—meets the club’s exacting standards. The Assistant Manager works closely with the banquet team, providing training, guidance, and motivation to maintain high service levels. They also maintain effective communication with the catering department, coordinating details such as Banquet Event Orders (BEOs) and function diagrams to ensure accuracy and satisfaction.
Key responsibilities include enforcing departmental standards and procedures, revising and creating new protocols when necessary, conducting staff meetings, scheduling labor and payroll management, inventory oversight, and addressing any last-minute changes or special assignments. The Assistant Banquet Manager must maintain a positive leadership presence, adhering to professional appearance standards and embodying the club’s leadership traits.
This role demands an individual with a minimum of 3-5 years of banquet or event management experience within luxury hospitality or private club environments. Strong leadership skills, superb organizational abilities, and the capacity to manage multiple events concurrently are essential. Effective communication, proficiency with event software and POS systems, and flexibility to work evenings, weekends, and holidays are also required. The Assistant Banquet Manager ensures not only operational excellence but also the safety and wellbeing of guests and team members, responding promptly to any incidents and maintaining a proactive approach to loss prevention and safety standards.
Overall, the Assistant Banquet Manager is a pivotal figure in delivering memorable and high-quality banquet experiences, continually striving to enhance operational efficiency, team performance, and member satisfaction in a prestigious private club setting.
Job Requirements
- Minimum 3-5 years of banquet or event management experience in a luxury hospitality or private club environment
- Strong leadership and interpersonal skills with a polished, professional demeanor
- Exceptional organizational and time-management skills
- Ability to manage multiple events simultaneously
- Excellent verbal and written communication
- Proficiency in event software, POS systems, and Microsoft Office
- Flexible schedule including evenings, weekends, and holidays as required
Job Qualifications
- Minimum 3-5 years of banquet or event management experience in luxury hospitality or private club environment
- Strong leadership and interpersonal skills with a polished, professional demeanor
- Exceptional organizational and time-management skills with ability to manage multiple events simultaneously
- Excellent verbal and written communication
- Proficiency in event software, POS systems, and Microsoft Office
- Flexible schedule including evenings, weekends, and holidays
Job Duties
- Adheres to all banquet operation standards and procedures and consistent performance processes
- Handles all contact with members and guests in a cordial, efficient and professional manner maintaining commitment to member satisfaction
- Understands and flawlessly executes all aspects of banquet functions from start to finish
- Maintains a cooperative, team-like attitude in working with supervisors and fellow team members to help achieve common goals of maximizing member satisfaction
- Maintains a positive attitude and leads by example
- Reports to work on time and in proper uniform/attire, consistently maintaining a professional appearance
- Strictly follows and enforces established department standards and procedures
- Revises or creates new standards and procedures when needed
- Maintains weekly measurements and follows up with corrective actions on any failures noted on pre and post function reports
- Conducts monthly PEP meetings
- Attends daily BEO meetings when necessary and discusses plan of action with the Director of Banquets
- Assigns team members daily tasks and ensures scheduled tasks are completed
- Trains and certifies all team members
- Communicates closely and effectively with the Catering department to ensure BEOs and diagrams are correct
- Forecasts labor needs for weekly schedules and completes payroll
- Completes daily BEO changes and distributes the daily packet
- Assists with monthly inventory
- Keeps staff motivated and engaged
- Works towards improving efficiency and safety of team members
- Inspects rooms for assigned functions ensuring setup conforms with BEO and cleanliness standards
- Conducts daily uniform checks
- Maintains constant contact with banquet chef to ensure effective communication between food production and service
- Notifies Director of Banquet Operation of any shortages in equipment or personnel
- Attends pre-function briefings and conducts in absence of Banquet Director
- Ensures all scheduled functions take place on time and according to plan
- Stays until last guest and team member leave and rooms are clean and clear when closing events
- Informs Director of Banquet Operation of any needed equipment repairs
- Recommends new products or methods of operation
- Provides immediate attention to any guest or team member accident victim and notifies Director
- Ensures all safety and loss prevention procedures are followed
- Performs special assignments promptly and accurately
- May perform duties of Director of Banquet Operations in their absence
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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