Assistant Banquet Manager

Detroit, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Meal Allowances

Professional Development

Job Description

The hiring organization is a prestigious private club or luxury hospitality establishment known for hosting top-tier banquet events and delivering exceptional guest experiences. This company operates within a highly dynamic environment that values professionalism, seamless service execution, and member satisfaction. With a commitment to excellence, the establishment prioritizes maintaining the highest standards of banquet operations through well-trained and motivated teams and ongoing process improvements.

The Assistant Banquet Manager role is a critical leadership position responsible for overseeing all facets of scheduled banquet events, including detailed set-up, execution, and eventual tear-down. Reporting directly to the Director of Banquet Operations, the assistant manager plays an integral part in ensuring every event runs smoothly while consistently exceeding guest and member expectations. This position requires a dedicated professional who can coordinate with multiple departments, including catering and food production teams, to guarantee seamless service delivery.

This role extends beyond day-to-day supervision, as the Assistant Banquet Manager also participates in staff training initiatives and certifies banquet team members, reinforcing the company’s standards and service quality. The position demands an individual who can effectively enforce established operating standards, develop new procedures when necessary, and maintain rigorous quality control through weekly performance measurements and pre and post-function inspections.

The Assistant Banquet Manager is expected to exhibit strong leadership by maintaining a positive, team-oriented attitude, leading by example, and fostering motivation among the banquet staff. Operating within a 24/7 environment, flexibility in scheduling—including evenings, weekends, and holidays—is essential to meet the demands of the business. This role also encompasses administrative responsibilities such as labor forecasting, payroll completion, inventory assistance, and participation in operational meetings to review upcoming events and strategize accordingly.

Day-to-day duties include inspecting banquet rooms for adherence to setup diagrams and cleanliness standards, conducting uniform checks, and maintaining open communication channels with food production teams to avoid service disruptions. The assistant manager ensures that all banquet functions start on time and adhere to predetermined plans, remaining on-site through the conclusion of events to oversee proper cleanup and ensure safety protocols are observed.

Additionally, the Assistant Banquet Manager contributes to continuous improvement by recommending new products and operational methods, promptly addressing guest or team member incidents, and ensuring strict compliance with safety and loss prevention guidelines. The individual in this role may also be called upon to perform the duties of the Director of Banquet Operations in their absence, highlighting the importance of versatility and dependable leadership within the banquet department.

In summary, this role offers a unique opportunity for experienced banquet professionals to advance their careers in an esteemed luxury hospitality or private club setting. The position combines operational oversight, team management, and strategic planning to deliver flawless events that maximize member satisfaction and uphold the company’s exemplary reputation.

Job Requirements

Minimum 3-5 years of banquet or event management experience in a luxury hospitality or private club environment
Strong leadership and interpersonal skills with a polished, professional demeanor
Exceptional organizational and time-management skills
Ability to manage multiple events simultaneously
Excellent verbal and written communication skills
Proficiency in event software, POS systems, and Microsoft Office
Flexible schedule including evenings, weekends, and holidays as required

Job Qualifications

Minimum 3-5 years of banquet or event management experience in a luxury hospitality or private club environment
Strong leadership and interpersonal skills with a polished, professional demeanor
Exceptional organizational and time-management skills
Ability to manage multiple events simultaneously
Excellent verbal and written communication skills
Proficiency in event software, POS systems, and Microsoft Office
Flexible schedule including evenings, weekends, and holidays as required

Job Duties

Adheres to all banquet operation standards and procedures and consistent performance processes
All contact with members and guests is handled in a cordial, efficient and professional manner maintaining a commitment to member satisfaction
Understands and flawlessly executes all aspects of banquet functions from start to finish
Maintains a cooperative, team-like attitude in working with supervisors and fellow team members both within the department and in other departments to help achieve common goals of maximizing member satisfaction
Maintains a positive attitude and leads by example
Reports to work on time as scheduled and in proper uniform/attire, consistently maintaining a professional appearance
Strictly follows and enforces established department’s standards and procedures
Revises or creates new standards and procedures when needed
Maintains weekly measurements and follows up with corrective actions on any failures noted on pre and post function reports
Conducts monthly PEP meetings
Attends daily BEO meetings when necessary and discusses plan of action for the next day with the Director of Banquets
Assigns team members daily tasks and ensures that scheduled tasks are being completed
Trains and certifies all team members
Communicates closely and effectively with the Catering department to ensure that BEOs and diagrams are correct
Forecasts labor needs for weekly schedules and completes payroll
Completes daily BEO changes and distributes the daily packet
Assists with monthly inventory
Keeps staff motivated and always engaged
Works towards improving efficiency and safety of the team members
Inspects the rooms for assigned functions, making certain that every detail of the setup conforms with the BEO and the room meets cleanliness standards
Conducts daily uniform checks with all team members to ensure standards are being met
Maintains constant contact with the banquet chef to ensure complete, effective communication between food production and food service
Notifies the Director of Banquet Operation of any shortages in regards to equipment or personnel
Attends pre-function briefings and conducts in absence of the Banquet Director
Sees that all scheduled functions take place on time and according to plan
When closing an event, the manager on duty is present until the last guest and team member has left the building and rooms are completely clean and clear
Informs Director of Banquet Operation of any needed repairs to service equipment
Recommends new products and/or methods of operation
Responsible for providing necessary immediate attention to any guest or team member accident victim and notifies the Director of Banquet Operation as soon as possible
Ensures that all safety and loss prevention procedures are followed by all team members
Promptly and accurately performs any special assignments made by the Director of Banquet Operations
May be required to perform the duties of the Director of Banquet Operations in his/her absence