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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
vision coverage
Mental Health Resources
Paid Time Off
Free nights at hotels
401(k) with Company Match
Free Meals
uniform laundering
growth opportunities
Job Description
Hyatt Regency Tamaya is a distinguished luxury resort located on the sacred lands of the Santa Ana Pueblo in New Mexico, offering breathtaking views of the Sandia Mountains. Renowned for its deep cultural heritage and commitment to authentic experiences, this premier destination specializes in hosting meetings, weddings, and group events in a setting that harmoniously blends natural beauty with sophisticated hospitality. With over 225,000 square feet of indoor event space and 29,000 square feet of picturesque outdoor venues, Hyatt Regency Tamaya provides a unique environment where guests worldwide can enjoy memorable moments enriched by the spirit and traditions of the... Show More
Job Requirements
- high school diploma or equivalent
- 1-3 years of banquet, event services, or hospitality leadership experience
- ability to stand for extended periods and walk moderate distances
- ability to lift, push, and pull approximately 50 pounds
- flexible availability including weekends and holidays
- proficiency in basic computer skills
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- willingness to work outdoors
Job Qualifications
- 1-3 years of banquet, event services, or hospitality leadership experience in a hotel or resort preferred
- a true desire to satisfy the needs of others in a fast-paced environment
- refined verbal communication skills
- ability to stand for long periods of time and walk moderate distances
- ability to lift, pull, and push about 50 pounds
- proficiency in basic computer skills
- comfortable working in fast-paced, high-volume environments and outdoor venues
- must be able to work a flexible schedule including weekends and holidays
Job Duties
- Oversee all event setups, service flow, and breakdowns according to executive order specifications
- Ensure event spaces are prepared accurately, on time, and in alignment with Hyatt Regency Tamaya standards
- Monitor event progress, resolve issues quickly, and ensure a seamless guest experience from arrival to departure
- Coordinate with culinary, audiovisual, and other departments to maintain smooth operations
- Supervise banquet servers, housemen, bartenders, and support staff throughout the event lifecycle
- Assist with training, coaching, scheduling, and performance feedback
- Lead pre-shift meetings to communicate event details, service expectations, and safety reminders
- Serve as the on-site contact for meeting planners, wedding coordinators, and event hosts
- Respond promptly to client requests and make real-time adjustments as needed
- Maintain a polished, professional presence throughout each event
- Assist with inventory control, equipment management, and linen/ware usage
- Support labor cost management, payroll, and scheduling
- Ensure compliance with health, safety, and sanitation standards
- Champion Hyatt’s Purpose and Values
- Foster a culture of respect, inclusion, and genuine hospitality
- Encourage innovation and continuous improvement within the banquet team
- Identify opportunities to enhance service flow, guest satisfaction, and operational efficiency
- Make informed decisions that positively influence guest experience, team performance, and financial results
- Coach, mentor, and support team members in their growth and career development
- Create an environment where colleagues feel empowered, supported, and inspired to excel
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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