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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $28.35 - $33.17
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Employee assistance program
Job Description
Marriott International is a globally recognized hospitality leader, renowned for its commitment to delivering exceptional guest experiences across its diverse portfolio of brands. Among its esteemed brands, JW Marriott stands out as a symbol of luxury and elegance, featuring more than 100 properties located in gateway cities and distinctive resort destinations worldwide. Marriott International prides itself on fostering a culture that values diversity, inclusion, and equal opportunity, ensuring that the unique backgrounds and talents of its associates are celebrated and nurtured. The company’s dedication to its employees is reflected in its comprehensive training, development programs, and a supportive work environment... Show More
Job Requirements
- High school diploma or GED
- Minimum 2 years experience in event management, food and beverage, or related professional area
- Proven leadership abilities
- Strong organizational and interpersonal skills
- Ability to maintain sanitation and safety standards
- Excellent communication skills
- Ability to work flexible hours including evenings and weekends
Job Qualifications
- High school diploma or GED
- 2 years experience in event management, food and beverage, or related professional area
- Knowledge of banquet operations and event execution
- Strong leadership and team management skills
- Excellent customer service and communication abilities
- Ability to handle guest feedback and resolve complaints effectively
- Familiarity with inventory management and scheduling
- Basic understanding of food and wine pairings
- Commitment to maintaining sanitation and safety standards
- Ability to work in a fast-paced environment and manage multiple priorities
Job Duties
- Assist in managing departmental inventories and assets including par levels and maintenance of equipment
- Maintain attendance log for banquet employees
- Enforce established sanitation levels
- Adhere to and reinforce all standards, policies, and procedures
- Ensure employee awareness of meeting planner survey and guest satisfaction scores
- Order supplies for the department including china, glass, silver, buffet presentations, and service equipment
- Use banquet beverage records to guide liquor cost control and inventory management
- Assist in scheduling banquet staff to meet service standards and maximize profits
- Attend and participate in pertinent meetings
- Lead shifts and actively participate in event servicing
- Apply and broaden knowledge of food and wine pairings and event presentation
- Set a positive example for guest relations
- Interact with guests to obtain feedback and handle complaints
- Empower employees to provide excellent customer service
- Support departmental orientation and training programs
- Provide feedback on employee service behaviors
- Review guest satisfaction results with employees
- Communicate and execute emergency and safety procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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