Assistant Banquet Manager

Augusta, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $48,000.00 - $52,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

401(k) matching

Bonus based on performance

Dental Insurance

Employee Discounts

Health Insurance

Paid Time Off

Vision Insurance

Job Description

Augusta Marriott at the Convention Center is a premier hotel located strategically to serve business travelers, conference attendees, and leisure guests. As part of the Marriott International brand, the hotel provides exceptional service, modern amenities, and a commitment to quality that adheres to the high standards Marriott is known for worldwide. This bustling hotel is tailored to meet the needs of various clients through its diverse event spaces, fine dining options, and professional banquet services. With a focus on guest satisfaction, employee development, and operational excellence, Augusta Marriott fosters a work environment committed to growth and continuous improvement.

The Assi... Show More

Job Requirements

High school diploma
Hotel food and beverage experience required
Knowledge of English and local language
Ability to deal with the public professionally and courteously
Ability to communicate with all managers, supervisors and associates
Ability to handle conflict situations in a professional manner
Be well groomed and conform to the hotel dress code
Ability to walk entire property repeatedly during work hours
Ability to work all shifts as group occupancy requires

Job Qualifications

High school diploma
Hotel food and beverage experience
Ability to communicate effectively with managers and staff
Strong leadership and team motivation skills
Knowledge of English and local language
Ability to handle conflict professionally
Ability to train and develop staff
Customer service orientation
Ability to maintain quality and standards
Experience in inventory management

Job Duties

Ensure satisfaction of banquet customers by supervising and coordinating banquet personnel
Ensure function rooms are set up in accordance with customer satisfaction
Conduct function reviews with customers and adjust specifications as necessary
Maintain proper staffing levels and control payroll costs
Assure proper sanitation and hygiene techniques
Inspect function rooms regularly to ensure excellent condition
Conduct training on a regular basis and provide staff with skills training
Monitor service and teamwork regularly and counsel employees
Ensure compliance with banquet order specifications by coordinating with other departments
Oversee restaurant staff staffing, training and day-to-day activities
Define and maintain customer experience level in the restaurant
Maintain restaurant cleanliness and readiness
Address customer concerns promptly
Control and monitor food and beverage output and schedules
Select, orient, and train qualified employees
Maintain inventory and initiate purchase orders
Prepare reports and maintain accurate banquet records
Keep supervisors informed of significant issues
Attend meetings and prepare reports as required
Uphold safety policies and procedures during all operations

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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