Assistant Banquet Manager

Augusta Marriott at the Convention Center is a premier hotel located strategically to serve business travelers, conference attendees, and leisure guests. As part of the Marriott International brand, the hotel provides exceptional service, modern amenities, and a commitment to quality that adheres to the high standards Marriott is known for worldwide. This bustling hotel is tailored to meet the needs of various clients through its diverse event spaces, fine dining options, and professional banquet services. With a focus on guest satisfaction, employee development, and operational excellence, Augusta Marriott fosters a work environment committed to growth and continuous improvement.

The Assistant Banquet Manager position at Augusta Marriott at the Convention Center plays a critical role within the Food and Beverage (F&B) department, supporting the Banquet Manager, Director of Events, and F&B leadership in ensuring smooth execution of banquet and restaurant services. This salaried, exempt administrative role offers a competitive annual salary range between $48,000 and $52,000, reflecting the responsibilities and expertise required. The role demands a dynamic professional who can supervise banquet operations, coordinate personnel, maintain high service standards, and maximize hotel profitability by exceeding customer expectations.

This position requires the Assistant Banquet Manager to oversee the setup and operational details of banquet functions, working closely with customers to ensure satisfaction. The role involves supervising staff to meet and exceed service goals, controlling payroll and staffing costs, and assuring compliance with sanitation and hygiene standards. The Assistant Banquet Manager regularly inspects function rooms to maintain their condition and implements training programs that enhance staff’s skills, emphasizing one-on-one coaching and team collaboration. They are responsible for maintaining effective communication with multiple hotel departments to ensure banquet order specifications are met without compromise, even in cases of last-minute changes.

Additionally, this position entails leadership responsibilities including employee recruitment, orientation, and ongoing training, ensuring a motivated and productive workforce aligned with the hotel’s service mission. Inventory management is also crucial, requiring the Assistant Banquet Manager to monitor banquet equipment and supplies, initiate purchase orders as needed, and oversee necessary repairs.

Besides banquet duties, the role extends into restaurant operations where the Assistant Banquet Manager ensures quality service delivery by managing staffing, day-to-day restaurant activities, and maintaining sanitation and readiness. They regularly update the team on menu highlights, resolve customer issues promptly, and uphold strict presentation standards, particularly for in-house Starbucks operations.

Safety consciousness is integral to the role; the Assistant Banquet Manager must uphold strong safety protocols, report accidents promptly, and ensure proper safety training for all team members. This position requires a high level of professionalism and adaptability, including the ability to work varied shifts, weekends, and holidays as dictated by hotel occupancy and special events. The Augusta Marriott at the Convention Center values equal employment opportunity and is committed to creating a diverse and inclusive work environment where all qualified candidates receive fair consideration for employment.