Assistant Bakery Manager

Allentown, PA, USA|Onsite

Job Overview

Compensation

Hourly

Range $17.50 - $23.75

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and development opportunities

career advancement

Job Description

Weis Markets is a renowned supermarket chain committed to providing a welcoming and inclusive environment for both its customers and associates. Established with a foundation of respect, understanding, and appreciation for its team members, Weis Markets is passionate about fostering teamwork and supporting the growth of its associates and the communities it serves. With a strong emphasis on customer satisfaction and product quality, Weis Markets offers a wide range of grocery and bakery products to meet the diverse needs of its customers. The company is dedicated to building a positive workplace culture where employees feel valued and empowered to contribute to the company's success. Located at 3440 Grandview Drive, this branch of Weis Markets is seeking motivated individuals to join their team, emphasizing a collaborative environment and opportunities for personal and professional growth.

The role of Bakery Associate at Weis Markets is a vital position that combines excellent customer service with specialized skills in bakery product preparation and decorating. This role demands a proactive and friendly attitude towards customers, ensuring they receive the best possible service, whether by greeting them, taking orders, or resolving any issues they may have. The bakery associate will be responsible for creating visually appealing and delicious bakery items such as cakes and pastries, utilizing company-approved recipes and decorating techniques that meet high standards of quality and consistency. Beyond individual tasks, the associate plays an essential part in supporting the bakery manager by assisting with day-to-day operations, including inventory management, merchandising, scheduling, training, and maintaining a clean and appealing display.

In addition to these duties, the bakery associate ensures that all products are fresh, well-priced according to weekly ads, and properly signed to attract customer interest and encourage sales. They monitor product quality closely, handle deliveries, maintain stock levels, and manage department expenses by improving operational efficiencies and controlling labor costs. The position also involves working with safety equipment and adhering to strict company policies to ensure a safe working environment. This role offers an excellent opportunity for individuals with experience or passion in retail bakery to join a supportive team focused on development and customer satisfaction. Weis Markets values associates who strive for continuous improvement, teamwork, and leadership, as the bakery associate may also be called upon to supervise other team members and assist in other departments if needed. Overall, this role provides a fulfilling career path with room for both personal and professional advancement within a respected and community-focused company.

Job Requirements

High school diploma or general education degree (GED) required
minimum 2 years’ experience in management in retail/restaurant/supermarket environment
previous decorating experience preferred
ability to perform duties with or without accommodation
capable of following company policies and procedures
reliable and team-oriented
able to use personal protective equipment (PPE) as required
able to communicate effectively with customers and team members

Job Qualifications

High school diploma or general education degree (GED) required
associate or bachelor’s degree in business related or food service-related field desirable
minimum 2 years’ experience in management in retail/restaurant/supermarket environment
previous decorating experience preferred

Job Duties

Promotes excellent customer relations by instilling positive customer focused behavior with associates
smiles and greets customers, answers customer questions and helps resolve customer issues promptly in a polite and professional manner
focuses on continuous improvement in all areas of the department and makes changes to ensure progress
takes customer orders over the phone or in person at the store with a pleasant and positive attitude
determines what the customer is looking for in terms of size, flavor and appearance
creates the finished decorated product in timely fashion
decorates cakes and other bakery products using dye, specific designs or by creating custom designs
uses variety of creams, frostings and fillings with consistent outcome
makes icing for cakes and other related products
adheres to company approved recipes
assists bakery manager in day-to-day functions of bakery operations such as merchandising, ad execution, associate engagement and customer service
performs duties of bakery manager in their absence
oversees department inventories by tracking weekly sales reports, product orders and supplies to ensure successful period-end physical inventory
assists with scheduling all bakery associates, participates in training, rewards and recognizes performance and delegates work assignments to effectively utilize talents and abilities while maximizing profits for the department
utilizes the Learning Management System (LMS) current and new associates
develops and implements merchandising plans that meet financial goals
knowledgeable on weekly ads and specials to ensure correct pricing and production amounts
continuously improves knowledge of produced merchandise
adheres to and enforces company policy of production logs
checks and verifies all department deliveries and invoices to ensure accurate billing
may help unload merchandise and transport to sales floor or storage area
enforces and follows department practices regarding receiving, dating and restocking to ensure product rotation
monitors product quality and freshness
breaks down deliveries
controls department expenses by improving operations and efficiencies, controls labor costs and reduces losses due to damages, spoiled product and shrink
ensures associates correctly follow company recipes for prepared products
maintains freshness by properly removing and recording out of code products
completes required product logs
keeps bakery department well stocked and appealing to meet customer demand
smiles and greets customers, makes suggestions, answers questions about various products
helps resolve customer concerns in a prompt and courteous manner
ensures that merchandise is fresh, in saleable condition and properly priced with the correct signage
handles spoiled and damaged product or product that is close to expiration, according to company procedures and standards
removes product that is not saleable to ensure quality
may assist with the production of breads, pastries and other baked goods to sell
adheres to use of production logs and company approved recipes
ensures smooth workflow within department by cooperating with co-workers and superiors
strive to continuously improve job performance
responsible for utilization of all company provided personal protected equipment (PPE), including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
may also be called upon to assist in other departments