Assistant Bakery Manager

Allentown, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $16.25 - $22.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee discount

Training and Development

performance bonuses

Job Description

Weis Markets is a respected and forward-thinking supermarket chain dedicated to providing exceptional customer service, quality products, and fostering a positive work environment. With a rich history of community engagement and a strong emphasis on respect, understanding, and appreciation for associates, Weis Markets has built a reputation as a company that values teamwork and the personal and professional growth of its employees. Situated at 5040 Route 873, this supermarket location operates as part of a broader network committed to delivering fresh, high-quality groceries and bakery products to its customers while maintaining a welcoming atmosphere. Weis Markets prides itself on being more than just a grocery store; it is a place where associates work together to support each other and serve their communities with passion and integrity. The company’s culture highlights teamwork, associate development, and mutual respect, ensuring that every team member feels valued and empowered to contribute to the company’s success.

The Bakery Associate role at Weis Markets is essential in maintaining the high standards of bakery product quality and customer service the company is known for. This position involves a combination of customer interaction, product preparation, merchandising, inventory management, and leadership responsibilities within the bakery department. The associate must promote excellent customer relations, greet and assist customers with a positive and professional demeanor, and manage bakery product orders in a timely and efficient manner. The role requires creative skills such as decorating cakes and bakery products with precision and artistry, adhering strictly to company-approved recipes and production logs to ensure consistent quality. Additionally, the associate plays a vital role in supporting the Bakery Manager with daily operations, scheduling, and training, as well as stepping in to perform management duties when required. This position demands leadership qualities to foster a collaborative team environment, enhance customer satisfaction, and optimize departmental performance.

Beyond daily bakery tasks, the associate is responsible for managing inventory control, tracking weekly sales reports, and ensuring proper product rotation and freshness. The job also includes merchandising duties, implementing promotional ad plans, and maintaining compliance with department and company policies to maximize profitability while minimizing waste. Safety is paramount; associates must use personal protective equipment, such as cut-resistant gloves and other safety gear, to maintain a secure working environment. Weis Markets encourages continuous improvement in all operational aspects and expects its bakery associates to demonstrate initiative and adaptability to evolving best practices. The company culture promotes recognition and rewards for outstanding performance and emphasizes community involvement, making this role both professionally rewarding and impactful. Those who thrive in this role are those who embrace teamwork, leadership, customer focus, and a commitment to quality, making Weis Markets an ideal employer for individuals passionate about a career in retail bakery operations.

Job Requirements

High school diploma or general education degree (ged) required
Associate or bachelor’s degree in business related or food service-related field desirable
Minimum (2) years’ experience in management in retail/restaurant/supermarket environment
Previous decorating experience preferred
Ability to perform each essential duty satisfactorily with or without an accommodation

Job Qualifications

High school diploma or general education degree (ged) required
Associate or bachelor’s degree in business related or food service-related field desirable
Minimum (2) years’ experience in management in retail/restaurant/supermarket environment
Previous decorating experience preferred
Ability to supervise associates and manage departmental functions
Strong customer service skills
Ability to work in a fast-paced environment
Knowledge of bakery products and procedures
Effective communication and teamwork abilities

Job Duties

Promotes excellent customer relations by instilling positive customer focused behavior with associates
Smiles and greets customers, answers customer questions and helps resolve customer issues promptly in a polite and professional manner
Takes customer orders over the phone or in person at the store with a pleasant and positive attitude
Determines what the customer is looking for in terms of size, flavor and appearance
Creates the finished decorated product in timely fashion
Decorates cakes and other bakery products using dye, specific designs or by creating custom designs
Uses variety of creams, frostings and fillings with consistent outcome
Makes icing for cakes and other related products
Adheres to company approved recipes
Assists Bakery Manager in day-to-day functions of Bakery operations such as merchandising, ad execution, associate engagement and customer service
Performs duties of Bakery Manager in their absence
Oversees department inventories by tracking weekly sales reports, product orders and supplies to ensure successful period-end physical inventory
Assists with scheduling all Bakery associates, participates in training, rewards and recognizes performance and delegates work assignments to effectively utilize talents and abilities while maximizing profits for the department
Utilizes the Learning Management System (LMS) current and new associates
Develops and implements merchandising plans that meet financial goals
Knowledgeable on weekly ads and specials to ensure correct pricing and production amounts
Continuously improves knowledge of produced merchandise
Adheres to and enforces company policy of production logs
Checks and verifies all department deliveries and invoices to ensure accurate billing
May help unload merchandise and transport to sales floor or storage area
Enforces and follows department practices regarding receiving, dating and restocking to ensure product rotation
Monitors product quality and freshness
Breaks down deliveries
Controls department expenses by improving operations and efficiencies, controls labor costs and reduces losses due to damages, spoiled product and shrink
Ensures associates correctly follow company recipes for prepared products
Maintains freshness by properly removing and recording out of code products
Completes required product logs
Keeps bakery department well stocked and appealing to meet customer demand
Smiles and greets customers, makes suggestions, answers questions about various products
Helps resolve customer concerns in a prompt and courteous manner
Ensures that merchandise is fresh, in saleable condition and properly priced with the correct signage
Handles spoiled and damaged product, or product that is close to expiration, according to company procedures and standards
Removes product that is not saleable to ensure quality
May assist with the production of breads, pastries and other baked goods to sell
Adheres to use of production logs and company approved recipes
Ensures smooth workflow within department by cooperating with co-workers and superiors
Strive to continuously improve job performance
Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
May also be called upon to assist in other departments
Supervises associates within the department in partnership with or absence of the department manager