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BEST Crowd Management logo

Assistant Account Manager - Convention Events

Saint Paul, MN, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $70,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Career growth opportunities
Travel opportunities

Job Description

Best Crowd Management is a leading company specializing in crowd management services for major venues, including professional sports events, concerts, corporate events, and other large-scale gatherings. With a strong commitment to safety, efficiency, and customer satisfaction, Best Crowd Management has built a reputation for providing exceptional event support across various industries. Located in Minneapolis, Minnesota, the company prides itself on its team of passionate professionals who work collaboratively to create seamless and memorable event experiences. They provide comprehensive training, competitive compensation, and a supportive work environment that fosters career growth and personal development. Best Crowd Management is dedicated to diversity... Show More

Job Requirements

  • High school diploma or equivalent
  • 1 to 3 years of relevant professional experience
  • strong communication skills both oral and written
  • professional demeanor and customer service orientation
  • ability to respond effectively to emergencies and adapt to changing situations
  • physical capability to sit stand walk and occasionally climb or work in high places
  • ability to occasionally lift push or pull up to 25 pounds
  • specific vision abilities including close vision distance vision and depth perception

Job Qualifications

  • High school diploma or equivalent
  • 1 to 3 years of professional experience in event or crowd management or related fields
  • excellent oral and written communication skills
  • ability to perform tasks professionally in a customer service-driven environment
  • adaptability to respond effectively to changes and emergencies
  • prior experience in security event staffing law enforcement or military considered a plus

Job Duties

  • Lead and coordinate all aspects of event operations ensuring smooth and efficient execution
  • assign tasks direct work and provide on-the-job training to event supervisors and staff
  • address and resolve service concerns respond to incidents and maintain positive client relationships
  • act as the go-to person for client or site emergencies ensuring timely and effective communication
  • oversee shift supervisors coach and train staff and evaluate performance
  • ensure all procedures and training materials are up-to-date and all positions are well-maintained

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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