
Assistant Account Manager - Convention Events
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $70,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Career growth opportunities
Travel opportunities
Job Description
Best Crowd Management is a leading company specializing in crowd management services for major venues, including professional sports events, concerts, corporate events, and other large-scale gatherings. With a strong commitment to safety, efficiency, and customer satisfaction, Best Crowd Management has built a reputation for providing exceptional event support across various industries. Located in Minneapolis, Minnesota, the company prides itself on its team of passionate professionals who work collaboratively to create seamless and memorable event experiences. They provide comprehensive training, competitive compensation, and a supportive work environment that fosters career growth and personal development. Best Crowd Management is dedicated to diversity and equality, ensuring an inclusive workplace that respects and values all employees and applicants without discrimination.
The Assistant Account Manager role at Best Crowd Management offers a dynamic and engaging career path for individuals interested in event operations and crowd management. This position involves coordinating and managing the smooth execution of events, supporting shift supervisors, and maintaining high standards of service and safety. The Assistant Account Manager is instrumental in leading teams, solving problems in real-time, and responding effectively to emergencies at client sites. This role is perfect for someone who thrives in fast-paced settings, has excellent communication skills, and enjoys taking a leadership role in ensuring event success.
The salary range for this position is competitive, ranging from $65,000 to $70,000 annually. The company also offers a comprehensive benefits package, including health, dental, and vision insurance, 401(k) with company match, and paid time off, enhancing the overall compensation and work-life balance. Based in Minneapolis, the position occasionally requires travel, estimated at up to 25% of the time, allowing the candidate to work at various exciting venues and events.
As an Assistant Account Manager, your responsibilities will include supervising event staff, coaching team members, maintaining operational standards, and serving as the primary contact during emergencies. You will provide on-the-job training, delegate tasks effectively, and ensure client satisfaction through excellent service and problem resolution. This role demands adaptability to changing situations, a professional demeanor, and the ability to handle physical demands such as standing, walking, and occasional lifting.
Best Crowd Management values experience in event and crowd management, security, law enforcement, military service, or related fields. The minimum requirement is a high school diploma or equivalent with at least 1 to 3 years of professional-level experience in relevant roles. If you are looking to grow your career in a supportive and exciting environment where your contributions make a meaningful impact, this opportunity with Best Crowd Management could be the perfect fit.
The Assistant Account Manager role at Best Crowd Management offers a dynamic and engaging career path for individuals interested in event operations and crowd management. This position involves coordinating and managing the smooth execution of events, supporting shift supervisors, and maintaining high standards of service and safety. The Assistant Account Manager is instrumental in leading teams, solving problems in real-time, and responding effectively to emergencies at client sites. This role is perfect for someone who thrives in fast-paced settings, has excellent communication skills, and enjoys taking a leadership role in ensuring event success.
The salary range for this position is competitive, ranging from $65,000 to $70,000 annually. The company also offers a comprehensive benefits package, including health, dental, and vision insurance, 401(k) with company match, and paid time off, enhancing the overall compensation and work-life balance. Based in Minneapolis, the position occasionally requires travel, estimated at up to 25% of the time, allowing the candidate to work at various exciting venues and events.
As an Assistant Account Manager, your responsibilities will include supervising event staff, coaching team members, maintaining operational standards, and serving as the primary contact during emergencies. You will provide on-the-job training, delegate tasks effectively, and ensure client satisfaction through excellent service and problem resolution. This role demands adaptability to changing situations, a professional demeanor, and the ability to handle physical demands such as standing, walking, and occasional lifting.
Best Crowd Management values experience in event and crowd management, security, law enforcement, military service, or related fields. The minimum requirement is a high school diploma or equivalent with at least 1 to 3 years of professional-level experience in relevant roles. If you are looking to grow your career in a supportive and exciting environment where your contributions make a meaningful impact, this opportunity with Best Crowd Management could be the perfect fit.
Job Requirements
- High school diploma or equivalent
- 1 to 3 years of relevant professional experience
- strong communication skills both oral and written
- professional demeanor and customer service orientation
- ability to respond effectively to emergencies and adapt to changing situations
- physical capability to sit stand walk and occasionally climb or work in high places
- ability to occasionally lift push or pull up to 25 pounds
- specific vision abilities including close vision distance vision and depth perception
Job Qualifications
- High school diploma or equivalent
- 1 to 3 years of professional experience in event or crowd management or related fields
- excellent oral and written communication skills
- ability to perform tasks professionally in a customer service-driven environment
- adaptability to respond effectively to changes and emergencies
- prior experience in security event staffing law enforcement or military considered a plus
Job Duties
- Lead and coordinate all aspects of event operations ensuring smooth and efficient execution
- assign tasks direct work and provide on-the-job training to event supervisors and staff
- address and resolve service concerns respond to incidents and maintain positive client relationships
- act as the go-to person for client or site emergencies ensuring timely and effective communication
- oversee shift supervisors coach and train staff and evaluate performance
- ensure all procedures and training materials are up-to-date and all positions are well-maintained
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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