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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.25 - $23.75
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Parental leave
Job Description
Osaka is a renowned global dining brand celebrated for its unique culinary identity that seamlessly blends Asian, Latin, and upscale fusion flavors to deliver an unforgettable dining experience. The restaurant prides itself on fostering an inclusive and vibrant work culture that values each team member as an essential contributor to its worldwide legacy. With a strong commitment to excellence and innovation, Osaka continues to grow as a leader in the hospitality and dining sector. Through its dedication to quality food, outstanding service, and guest satisfaction, Osaka has earned a distinguished reputation globally and solidified its position as a premier dining... Show More
Job Requirements
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field
- Proven experience managing large FOH teams
- Strong knowledge of P&L management, budgeting, and cost control
- Knowledge of beverage programs and service standards
- Familiarity with upscale Asian, Latin, or fusion cuisine
- Understanding of food safety and sanitation regulations
- Advanced English proficiency
- Preferred Spanish proficiency
- Proficient in POS systems and reservation platforms
- Intermediate Microsoft Excel skills
Job Qualifications
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field
- Proven experience overseeing Front-of-House operations and leading teams of 20+ staff
- Strong understanding of P&L management, budgeting, and cost control
- Solid knowledge of beverage programs (wine, bar, sake) and high-end service standards
- Familiarity with Asian, Latin, or fusion cuisine concepts (upscale fusion preferred)
- Knowledge of food safety standards and sanitation best practices
- Advanced English language skills
- Spanish language skills preferred
- Intermediate proficiency in Microsoft Excel
- Experience with POS systems (Toast, Micros, Aloha, or similar)
- Experience with reservation platforms
Job Duties
- Orchestrate daily floor operations during peak service hours, maintaining a high-visibility presence to set the standard for service excellence and operational flow
- Direct a multidisciplinary FOH team including Floor Managers and support staff, aligning service execution with business volume to ensure consistency
- Oversee the accurate utilization of POS and reservation platforms, optimizing table turnover rates and seating efficiency to maximize cover counts
- Enforce strict adherence to health, safety, and sanitation regulations (DOH/HACCP), ensuring a pristine dining environment and compliance with local laws
- Spearhead training programs focused on advanced product knowledge (menu, cocktails, premium wines, sake) and technical service skills, significantly boosting staff confidence and selling capabilities
- Lead pre-shift briefings to align the team on daily goals, 86 items, and upselling targets, ensuring clear communication across all stations
- Cultivate a high-performance culture rooted in accountability and hospitality, effectively mentoring staff to improve retention and team morale
- Execute performance evaluations and development plans, identifying top talent for promotion and addressing performance gaps proactively
- Optimize labor costs by strategically managing staffing levels based on real-time service volume and forecasts, ensuring profitability targets are met
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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