Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.25 - $23.75
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Parental leave
Job Description
Osaka is a renowned global dining brand celebrated for its unique culinary identity that seamlessly blends Asian, Latin, and upscale fusion flavors to deliver an unforgettable dining experience. The restaurant prides itself on fostering an inclusive and vibrant work culture that values each team member as an essential contributor to its worldwide legacy. With a strong commitment to excellence and innovation, Osaka continues to grow as a leader in the hospitality and dining sector. Through its dedication to quality food, outstanding service, and guest satisfaction, Osaka has earned a distinguished reputation globally and solidified its position as a premier dining destination.
For those seeking a dynamic career in the food and beverage industry, joining Osaka means becoming part of a globally recognized brand where personal and professional growth are deeply encouraged. This full-time role, based in the administrative department and reporting to the Restaurant Manager, presents an exciting opportunity to lead and manage the front-of-house (FOH) operations at Osaka Miami. The position encompasses a wide range of responsibilities including overseeing daily operations, ensuring consistent brand standards, and driving excellence in guest service. The chosen candidate will orchestrate the complex daily floor activities, support and direct a multidisciplinary FOH team, optimize the use of point-of-sale and reservation systems, and enforce rigorous health and safety standards.
In addition to these core duties, the role includes spearheading team training programs focused on product knowledge covering menu items, cocktails, premium wines, and sake, as well as technical service skills to enhance staff confidence and sales performance. The leadership position entails conducting pre-shift briefings, cultivating a culture of accountability and hospitality, and executing performance evaluations and development plans to recognize top talent and address performance gaps proactively. Optimizing labor costs while ensuring operational efficiency and guest satisfaction is a key aspect of this role.
At Osaka, employees enjoy a comprehensive benefits package designed to promote well-being and work-life balance. This includes competitive health, dental, and vision insurance, generous paid time off (PTO), and supportive parental leave policies. The company emphasizes employee development and retention, encouraging a high-performance culture rooted in collaboration, learning agility, and proactive execution. Fluency in English is required for effective communication, with advanced language skills, and Spanish proficiency is preferred. Candidates should have a bachelor’s degree in Business Administration, Hospitality Management, or a related field, along with proven experience managing large FOH teams and strong knowledge of P&L management, budgeting, and cost control.
This announcement invites passionate professionals who are customer-focused, action-oriented, and confident in leading teams to apply. A deep understanding of upscale food and beverage service standards and a passion for delivering exceptional guest experiences at a busy and stylish venue will be crucial to success in this stimulating role at Osaka Miami.
For those seeking a dynamic career in the food and beverage industry, joining Osaka means becoming part of a globally recognized brand where personal and professional growth are deeply encouraged. This full-time role, based in the administrative department and reporting to the Restaurant Manager, presents an exciting opportunity to lead and manage the front-of-house (FOH) operations at Osaka Miami. The position encompasses a wide range of responsibilities including overseeing daily operations, ensuring consistent brand standards, and driving excellence in guest service. The chosen candidate will orchestrate the complex daily floor activities, support and direct a multidisciplinary FOH team, optimize the use of point-of-sale and reservation systems, and enforce rigorous health and safety standards.
In addition to these core duties, the role includes spearheading team training programs focused on product knowledge covering menu items, cocktails, premium wines, and sake, as well as technical service skills to enhance staff confidence and sales performance. The leadership position entails conducting pre-shift briefings, cultivating a culture of accountability and hospitality, and executing performance evaluations and development plans to recognize top talent and address performance gaps proactively. Optimizing labor costs while ensuring operational efficiency and guest satisfaction is a key aspect of this role.
At Osaka, employees enjoy a comprehensive benefits package designed to promote well-being and work-life balance. This includes competitive health, dental, and vision insurance, generous paid time off (PTO), and supportive parental leave policies. The company emphasizes employee development and retention, encouraging a high-performance culture rooted in collaboration, learning agility, and proactive execution. Fluency in English is required for effective communication, with advanced language skills, and Spanish proficiency is preferred. Candidates should have a bachelor’s degree in Business Administration, Hospitality Management, or a related field, along with proven experience managing large FOH teams and strong knowledge of P&L management, budgeting, and cost control.
This announcement invites passionate professionals who are customer-focused, action-oriented, and confident in leading teams to apply. A deep understanding of upscale food and beverage service standards and a passion for delivering exceptional guest experiences at a busy and stylish venue will be crucial to success in this stimulating role at Osaka Miami.
Job Requirements
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field
- Proven experience managing large FOH teams
- Strong knowledge of P&L management, budgeting, and cost control
- Knowledge of beverage programs and service standards
- Familiarity with upscale Asian, Latin, or fusion cuisine
- Understanding of food safety and sanitation regulations
- Advanced English proficiency
- Preferred Spanish proficiency
- Proficient in POS systems and reservation platforms
- Intermediate Microsoft Excel skills
Job Qualifications
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field
- Proven experience overseeing Front-of-House operations and leading teams of 20+ staff
- Strong understanding of P&L management, budgeting, and cost control
- Solid knowledge of beverage programs (wine, bar, sake) and high-end service standards
- Familiarity with Asian, Latin, or fusion cuisine concepts (upscale fusion preferred)
- Knowledge of food safety standards and sanitation best practices
- Advanced English language skills
- Spanish language skills preferred
- Intermediate proficiency in Microsoft Excel
- Experience with POS systems (Toast, Micros, Aloha, or similar)
- Experience with reservation platforms
Job Duties
- Orchestrate daily floor operations during peak service hours, maintaining a high-visibility presence to set the standard for service excellence and operational flow
- Direct a multidisciplinary FOH team including Floor Managers and support staff, aligning service execution with business volume to ensure consistency
- Oversee the accurate utilization of POS and reservation platforms, optimizing table turnover rates and seating efficiency to maximize cover counts
- Enforce strict adherence to health, safety, and sanitation regulations (DOH/HACCP), ensuring a pristine dining environment and compliance with local laws
- Spearhead training programs focused on advanced product knowledge (menu, cocktails, premium wines, sake) and technical service skills, significantly boosting staff confidence and selling capabilities
- Lead pre-shift briefings to align the team on daily goals, 86 items, and upselling targets, ensuring clear communication across all stations
- Cultivate a high-performance culture rooted in accountability and hospitality, effectively mentoring staff to improve retention and team morale
- Execute performance evaluations and development plans, identifying top talent for promotion and addressing performance gaps proactively
- Optimize labor costs by strategically managing staffing levels based on real-time service volume and forecasts, ensuring profitability targets are met
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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