Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $14.00 - $14.01
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and development opportunities
Job Description
Arnie's is a well-established restaurant known for its commitment to excellent customer service and high-quality food offerings. As a vibrant place that serves a diverse customer base, Arnie's places a great emphasis on creating a welcoming and friendly atmosphere for guests. The restaurant operates in a fast-paced environment which requires a motivated, organized, and customer-focused team to ensure smooth daily operations and a memorable dining experience for every patron.
The Arnie's Shift Supervisor role is a key leadership position within the restaurant, designed for an individual who thrives on responsibility, team collaboration, and operational efficiency. This full-time role involves supervising employees during assigned shifts, managing work assignments, and ensuring compliance with company policies and health standards. The Shift Supervisor reports directly to the General Manager, serving as the frontline leader who supports both the staff and the guests. This non-exempt, hourly position plays a critical part in maintaining a secure and efficient work environment, while driving team performance and delivering outstanding service.
Shift Supervisors at Arnie's are expected to lead by example, demonstrating not only technical proficiency with tasks such as point of sale transactions and inventory control but also exceptional interpersonal skills that foster team motivation and positive guest interactions. This position involves multitasking across various operational duties, including coaching staff on suggestive selling techniques, managing product knowledge dissemination, and ensuring cleanliness and organization of the work area. Shift Supervisors enforce food safety practices and company procedures to uphold the restaurant's high standards.
This role offers an exciting career opportunity for individuals who enjoy managing people, working in a dynamic hospitality environment, and contributing to the overall success of the restaurant. The position requires flexibility in working hours to meet the demands of the business and involves physical activities such as standing for long periods, lifting weights up to 35 lbs, and various movements including walking, bending, and stooping. Arnie's is committed to supporting its workforce with necessary resources and a positive work culture where supervisors can grow and lead effectively.
The Arnie's Shift Supervisor role is a key leadership position within the restaurant, designed for an individual who thrives on responsibility, team collaboration, and operational efficiency. This full-time role involves supervising employees during assigned shifts, managing work assignments, and ensuring compliance with company policies and health standards. The Shift Supervisor reports directly to the General Manager, serving as the frontline leader who supports both the staff and the guests. This non-exempt, hourly position plays a critical part in maintaining a secure and efficient work environment, while driving team performance and delivering outstanding service.
Shift Supervisors at Arnie's are expected to lead by example, demonstrating not only technical proficiency with tasks such as point of sale transactions and inventory control but also exceptional interpersonal skills that foster team motivation and positive guest interactions. This position involves multitasking across various operational duties, including coaching staff on suggestive selling techniques, managing product knowledge dissemination, and ensuring cleanliness and organization of the work area. Shift Supervisors enforce food safety practices and company procedures to uphold the restaurant's high standards.
This role offers an exciting career opportunity for individuals who enjoy managing people, working in a dynamic hospitality environment, and contributing to the overall success of the restaurant. The position requires flexibility in working hours to meet the demands of the business and involves physical activities such as standing for long periods, lifting weights up to 35 lbs, and various movements including walking, bending, and stooping. Arnie's is committed to supporting its workforce with necessary resources and a positive work culture where supervisors can grow and lead effectively.
Job Requirements
- High school diploma or equivalent
- hands-on experience with POS transactions
- customer service experience
- supervisor experience
- availability to work flexible shifts
- ability to lift up to 35 lbs and to stand for long periods of time as well as walk, bend, stoop
- strong interpersonal skills
Job Qualifications
- Hands-on experience with POS transactions
- customer service experience
- supervisor experience
- ability to work flexible shifts
- strong communication skills
- leadership abilities
- knowledge of food safety and sanitation standards
Job Duties
- Ensure high levels of customer satisfaction through excellent sales and service
- assess customer's needs and provide information on product features
- welcome guests to the restaurant and answer their questions
- adhere to all recipe guidelines
- always keep work area neat and clean, clean and maintain equipment used for food preparation
- follow proper food storage, food handling, and food preparation standards
- maintain in-stocks
- actively seek out customers in store
- remain knowledgeable on products offered and discuss available options
- process POS (point of sale) purchases
- help team with packaging, cooking, cleaning, and any other job functions
- comply with inventory control procedures
- follow personal hygiene and sanitation standards set by the health department and company policies and procedures
- coach employees on suggestive selling techniques
- complete shift reports and account for inventory during vendor check-ins
- lead, train, motivate, and develop team members
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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