Area Supervisor

Ross Stores Inc. is a leading off-price retail chain with over 2,200 stores nationwide, dedicated to providing customers with high-quality brands and on-trend merchandise at extraordinary savings. Founded on a foundation of strong values that start with their people, Ross offers a dynamic work environment that values teamwork, diversity, and career growth. The company’s success is built on a commitment to creating a fun and exciting treasure hunt shopping experience while maintaining excellence in customer service and operational efficiency. With corporate headquarters located in Dublin, California, and additional buying offices in New York City, Los Angeles, and Boston, Ross serves millions of customers through its extensive store network and distribution centers across the country. In 2025, Ross reported revenues of $22.8 billion, solidifying its position as a Fortune 500 company. Ross is proud to foster an inclusive work environment emphasizing continuous learning and development opportunities for its team members.

The Area Supervisor role at Ross is a critical member of the store leadership team responsible for managing a specific assigned area within the store and overseeing overall operations, particularly when functioning as the Manager on Duty. This full-time supervisory position entails opening and closing the store, managing associates, and ensuring the store environment is clean, safe, and welcoming. The Area Supervisor plays an essential role in maintaining merchandise presentation standards, enforcing company operational processes, and creating a secure shopping environment for customers and employees alike. They support loss prevention efforts and coach associates to deliver exceptional customer service and operational efficiency. Other responsibilities include supervising front-end operations, managing fitting rooms, maintaining the stockroom, handling administrative duties assigned by the Store Manager, and ensuring compliance with company policies and safety regulations.

This role demands a proactive leader who demonstrates integrity, communicates effectively, and leads by example. Key competencies include managing work processes, building talent, business acumen, collaboration, and ensuring accountability and execution. The Area Supervisor must be well-versed in loss prevention practices and able to foster a respectful and friendly atmosphere for associates and customers. Prior customer service experience and supervisory skills are preferred, alongside an ability to perform basic math calculations, handle point-of-sale equipment, and work flexible hours including evenings and weekends. Physically, the role requires standing and moving throughout the store for most of the workday, the ability to lift items, and use ladders and other equipment safely. Ross offers a supportive and inclusive workplace culture where the safety and well-being of its team members are prioritized. The company actively promotes diversity, equality, and inclusion as essential components of its corporate philosophy, striving to be a positive force in the community. Joining Ross means becoming part of a successful nationwide retail leader that values its people, provides exciting career growth opportunities, and encourages teamwork and innovation in a fast-paced retail environment.