Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career growth opportunities
employee discount
401(k) Plan
inclusive work environment
Job Description
Ross Stores, Inc., operates as a leading off-price retail chain with over 2,200 stores across the United States. Recognized for its consistent success and growth, Ross offers customers a unique shopping experience by providing a steady stream of high-quality brands and on-trend merchandise at extraordinary savings. The company fosters a vibrant environment that blends fun and excitement with the satisfaction of a treasure hunt, attracting a diverse and loyal clientele. Headquartered in Dublin, California, with buying offices in key markets such as New York City, Los Angeles, and Boston, and eight distribution centers nationwide, Ross holds its position as a Fortune 500 company. The organization is deeply committed to diversity, equality, and inclusion and strives to cultivate a positive impact within the communities it serves. Ross values its people and promotes continuous learning opportunities and career development for its employees, emphasizing teamwork, respect, and personal growth.
The role of the Area Supervisor at Ross Stores is a critical leadership position within the Store Leadership team. This role bears responsibility for overseeing a designated area of the store and managing overall store operations during times when acting as the Manager on Duty. The Area Supervisor ensures a friendly and easy-to-shop environment by maintaining proper merchandise presentation, supervising associates, and upholding a clean, well-organized store space. The position includes opening and closing the store, executing company operational procedures, and reinforcing loss prevention strategies. The Area Supervisor plays a vital role in maintaining safety and security throughout the store, including controlling access points, monitoring electronic surveillance systems, and ensuring compliance with emergency procedures.
In addition to operational duties, this role demands exceptional customer service skills and leadership by example. The Area Supervisor treats customers, associates, and fellow leaders with respect and professionalism while fostering a culture of recognition and teamwork. Responsible for merchandising standards, the Area Supervisor ensures that sales floors, stockrooms, fitting rooms, and front-end areas meet company guidelines for presentation, cleanliness, and organization. They also coach and train staff on register procedures, loss prevention practices, and customer engagement techniques to drive productivity and enhance the shopping experience.
The Area Supervisor manages various administrative tasks assigned by the Store Manager, including payroll administration, cash handling, and compliance with refund and break schedules. Physical requirements for the role include the ability to stand and move throughout the store for the majority of the working time, lift and carry stockroom and merchandise items, and operate equipment necessary for daily operations. Supervisory responsibilities include overseeing retail associates and stockroom leads where applicable.
Ross Stores provides an inclusive and supportive environment where employees are encouraged to grow professionally while contributing to the success of the company. This opportunity offers individuals the chance to join a reputable retailer committed to excellence, teamwork, and community engagement. Prospective candidates can expect to work in a dynamic and rewarding environment where their contributions directly impact the store's performance and customer satisfaction.
The role of the Area Supervisor at Ross Stores is a critical leadership position within the Store Leadership team. This role bears responsibility for overseeing a designated area of the store and managing overall store operations during times when acting as the Manager on Duty. The Area Supervisor ensures a friendly and easy-to-shop environment by maintaining proper merchandise presentation, supervising associates, and upholding a clean, well-organized store space. The position includes opening and closing the store, executing company operational procedures, and reinforcing loss prevention strategies. The Area Supervisor plays a vital role in maintaining safety and security throughout the store, including controlling access points, monitoring electronic surveillance systems, and ensuring compliance with emergency procedures.
In addition to operational duties, this role demands exceptional customer service skills and leadership by example. The Area Supervisor treats customers, associates, and fellow leaders with respect and professionalism while fostering a culture of recognition and teamwork. Responsible for merchandising standards, the Area Supervisor ensures that sales floors, stockrooms, fitting rooms, and front-end areas meet company guidelines for presentation, cleanliness, and organization. They also coach and train staff on register procedures, loss prevention practices, and customer engagement techniques to drive productivity and enhance the shopping experience.
The Area Supervisor manages various administrative tasks assigned by the Store Manager, including payroll administration, cash handling, and compliance with refund and break schedules. Physical requirements for the role include the ability to stand and move throughout the store for the majority of the working time, lift and carry stockroom and merchandise items, and operate equipment necessary for daily operations. Supervisory responsibilities include overseeing retail associates and stockroom leads where applicable.
Ross Stores provides an inclusive and supportive environment where employees are encouraged to grow professionally while contributing to the success of the company. This opportunity offers individuals the chance to join a reputable retailer committed to excellence, teamwork, and community engagement. Prospective candidates can expect to work in a dynamic and rewarding environment where their contributions directly impact the store's performance and customer satisfaction.
Job Requirements
- High school diploma or equivalent
- Prior retail or supervisory experience preferred
- Ability to work flexible hours including evenings and weekends
- Strong communication and interpersonal skills
- Ability to stand and walk for extended periods
- Capability to lift and carry up to 25 lbs
- Ability to use retail technology including registers and PDTs
Job Qualifications
- Excellent verbal communication skills
- Fluency in English
- Prior customer service and supervisory experience preferred
- Familiarity with point-of-sale equipment and applications
- Ability to perform basic mathematical calculations commonly used in retail environments
- Ability to work evenings and weekends
Job Duties
- Maintain safe and secure environments by practicing safety behaviors and correcting unsafe conditions
- Supervise associates and ensure a friendly, easy-to-shop environment
- Oversee proper merchandise presentation and clean work areas
- Execute company operational processes and maintain loss prevention awareness
- Manage front-end operations including cash registers and customer lines
- Maintain fitting room cleanliness and compliance with merchandise tagging policies
- Perform administrative duties such as payroll and cash handling as assigned by the Store Manager
Job Criteria
Experience
No experience required
Job Location
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