Area Stands Food and Beverage Team Lead - Aramark F&B located at LEGOLAND CA Resort

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $17.75 - $18.02
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Parental leave
Disability Coverage

Job Description

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted in service and united by a strong purpose, Aramark strives to do great things for employees, partners, communities, and the planet. At Aramark, every employee is valued and provided equal employment opportunities regardless of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law. Careers at Aramark aim to develop talents, fuel passion, and empower professional growth, offering a supportive work environment and opportunities for advancement. The company emphasizes a culture of inclusion, integrity, and respect, encouraging employees to contribute positively to the workplace and community.

The Area Stands Food and Beverage Team Lead role at LEGOLAND Resort is an essential leadership position within Aramark's Food and Beverage division. This role focuses on guiding and mentoring a team to ensure exceptional dining experiences for all guests, especially families with children. Team Leads are expected to be organized, focused, accountable, and maintain a positive attitude daily. The position offers an hourly wage range of $17.75 to $18.02, reflecting Aramark's commitment to fair compensation based on skills, experience, and qualifications.

In this dynamic role, the Team Lead will work closely with team members to deliver outstanding customer service, creating positive and memorable experiences for LEGOLAND Resort guests. Responsibilities include overseeing the preparation and serving of food, ensuring compliance with safety and sanitation standards, and maintaining efficient operations through proper scheduling and break monitoring. This role demands multitasking in a fast-paced environment with variable temperatures, both indoors and outdoors, and requires physical stamina to meet job demands.

As part of the team leadership, the Food and Beverage Team Lead will handle customer interactions professionally, addressing complaints with a positive demeanor while fostering a supportive and motivated team atmosphere. Additionally, the role involves coordinating food station setups, managing kitchen equipment care, maintaining cleanliness standards, and supporting catering and special events when needed. Emphasis is placed on adherence to Aramark's and LEGOLAND's safety policies, including OSHA compliance.

Working at Aramark means engaging in continuous learning and skill development, with the understanding that job duties may evolve as needed to meet operational goals. The position offers comprehensive benefits, including medical, dental, vision, retirement plans like 401(k), paid time off, parental leave, and disability coverage, all subject to eligibility and location-specific regulations. The opportunity at LEGOLAND Resort combines leadership growth in a vibrant hospitality setting with the chance to make a meaningful impact on guest experiences and workplace culture.

Job Requirements

  • Frequent lifting, pushing, pulling, bending, squatting, and stooping
  • Expect constant walking and standing during shifts
  • Occasional crawling and climbing
  • Frequent lifting of 20 to 40 pounds, including lifting trays over the shoulder
  • Ability to lift up to 60 pounds
  • Willingness to wear uniforms and personal protective equipment (PPE)
  • Ability to work inside kitchen area, interacting with heated equipment, various foods, loud noise, chemicals and other at-risk conditions
  • Exposure to extreme temperature changes
  • Positive demeanor and adaptability in a dynamic environment

Job Qualifications

  • Food and beverage service experience preferred
  • Great customer service and interpersonal skills
  • Strong leadership and supervisory skills
  • Able to pass a food handler certification exam
  • Sufficient education or training to read, write, count and follow verbal and written instructions
  • Be able to work quickly and concisely under pressure
  • Available to work holidays and weekends as well as shorter or longer hours due to business volume

Job Duties

  • Work effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests
  • Greet and help customers as they enter the restaurant or approach food lines and counters
  • Lead and work effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests
  • Monitor and ensure all staff comply with shift times and scheduled breaks to maintain operational efficiency
  • Oversee when team members take breaks and/or lunches, adhering to local labor laws, to ensure meal violations and overtime (unless authorized) are limited
  • Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
  • Lead all aspects of cooking, serving, and otherwise preparing food according to recipes, policies and procedures, including timeliness and proper temperatures
  • Ensure all food products meet quality standards
  • promptly alert management and remove any items that do not meet these expectations
  • Scrape food residues, wash dishes, and unload clean dishes, ensuring all items are sanitized and stored properly
  • Clean tables and seating areas so guests can be seated quickly
  • Transfer supplies and equipment between storage and work areas by hand or by cart
  • Coordinate and assist in setting up and breaking down stations designated by the manager
  • Use and care for kitchen equipment, including knives, stoves, freezers, and other machinery
  • Coordinate and assist in maintaining a clean and organized work and storage area, including sweeping, mopping, washing, scrubbing, and polishing kitchen surfaces
  • Assist with daily safety observations and report safety hazards discovered in the location to management immediately
  • Maintain daily temperature logs
  • Complete opening and closing station checklists
  • Work in a fast-paced and multi-task environment with varying temperatures, both indoor and outdoor
  • Assist with catering and special events as needed
  • Adhere to the uniform policy
  • Adhere to Aramark and client companies, San Diego County, and OSHA safety policies and procedures for proper food safety, sanitation, storage and disposal

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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