Job Overview
Compensation
Salary
Range $50,000.00 - $70,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
The hiring establishment is a reputable hotel known for providing exceptional hospitality and customer service in a dynamic, competitive market. This hotel prides itself on maintaining a luxurious guest environment, leveraging innovative sales strategies and high-level customer engagement. The company is committed to delivering outstanding experiences for its guests by fostering a passionate and dedicated workforce focused on achieving excellence in all facets of operation. It operates within the hospitality industry and is dedicated to maintaining its brand reputation and market share through proactive and innovative sales management.
The Sales Manager role is a pivotal position within the hotel, responsible for leading the sales team to achieve budgeted revenue goals and maintaining the highest quality of customer service. This role is essential for driving sales strategies and building relationships within the local community, business sectors, and various networks to promote hotel sales. Key responsibilities include implementing sales plans, tracking monthly forecasts and actual revenue, managing the hotel's sales database systems, and providing training to new hires in sales, conference planning, and catering. The Sales Manager is expected to attend and participate in community events and maintain a strong market presence to maximize revenue opportunities. Additionally, this role involves attending staff meetings, preparing sales reports, and overseeing the management of sales office supplies. The Sales Manager must stay current with industry trends and market conditions to effectively adjust strategies and sustain competitive advantages.
This role requires excellent communication and negotiation skills to present promotional materials professionally, coordinate effectively with various hotel departments and external vendors, and deliver formal presentations. Competency in sales software systems such as Delphi Sales and Catering, OnQ, OPERA, and STS is necessary for seamless sales operations and reporting. The ability to analyze market data, financial figures, and customer contracts is also fundamental to succeed in this position. The ideal candidate will demonstrate strong leadership abilities, supervising assigned staff while motivating the team towards meeting and exceeding sales objectives. This is a full-time employment opportunity with the hotel offering a competitive salary aligned with industry standards and benefits reflective of its commitment to employee welfare and professional growth.
The Sales Manager role is a pivotal position within the hotel, responsible for leading the sales team to achieve budgeted revenue goals and maintaining the highest quality of customer service. This role is essential for driving sales strategies and building relationships within the local community, business sectors, and various networks to promote hotel sales. Key responsibilities include implementing sales plans, tracking monthly forecasts and actual revenue, managing the hotel's sales database systems, and providing training to new hires in sales, conference planning, and catering. The Sales Manager is expected to attend and participate in community events and maintain a strong market presence to maximize revenue opportunities. Additionally, this role involves attending staff meetings, preparing sales reports, and overseeing the management of sales office supplies. The Sales Manager must stay current with industry trends and market conditions to effectively adjust strategies and sustain competitive advantages.
This role requires excellent communication and negotiation skills to present promotional materials professionally, coordinate effectively with various hotel departments and external vendors, and deliver formal presentations. Competency in sales software systems such as Delphi Sales and Catering, OnQ, OPERA, and STS is necessary for seamless sales operations and reporting. The ability to analyze market data, financial figures, and customer contracts is also fundamental to succeed in this position. The ideal candidate will demonstrate strong leadership abilities, supervising assigned staff while motivating the team towards meeting and exceeding sales objectives. This is a full-time employment opportunity with the hotel offering a competitive salary aligned with industry standards and benefits reflective of its commitment to employee welfare and professional growth.
Job Requirements
- previous sales and marketing experience in the hotel industry
- ability to communicate effectively in English both verbally and in writing
- proficiency in MSWord MS Excel MS PowerPoint and MS Outlook
- experience with sales and catering software such as Delphi Sales and Catering system OnQ OPERA and STS
- strong interpersonal and negotiation skills
- ability to prepare and deliver formal presentations
- basic mathematical skills including analysis and report generation
- ability to manage and motivate a sales team
- must successfully complete background and drug screening checks
- ability to coordinate with multiple departments including catering and kitchen staff
- experience in tracking sales revenue and forecasting
- skills in maintaining accurate client and sales records
Job Qualifications
- previous sales and marketing experience with customer service skills in the hotel industry
- experience in building and maintaining relationships meeting budgeted revenue and sales goals marketing planning and negotiation
- ability to read and comprehend instructions correspondences and memos ability to write business correspondences and set up contracts and function sheets
- ability to professionally present promotional materials to prospective customers and to effectively communicate and coordinate with catering kitchen hotel staff and outside vendors
- ability to calculate figures and amounts for customer catering contracts
- ability to speak read and write English effectively relate to managers and co-workers
- must be able to prepare and deliver formal presentations before public and private concerns
- ability to apply basic mathematical concepts and conduct analyses and generate reports to reflect findings
- must be able to perform the manipulation of numbers and math calculations for planning
- ability to define problems collect data establish facts and draw valid conclusions
- ability to interpret a variety of instructions in mathematical form and deal with concrete variables
- proficiency in MSWord MS Excel MS PowerPoint and MS Outlook and knowledge of other software
- supervisory experience including managing assigned staff
Job Duties
- achieve sales revenue objectives through sales calls prospecting maintenance follow-up inside outside cold calls site visits breakfast lunch dinner attends local membership events chamber of commerce convention visitors bureau GabTA to maintain existing accounts and develop new accounts
- implement and execute approved sales action plans manage and direct the sales activities of the hotel to meet or exceed budgeted RevPAR goal identify major revenue opportunities and work to secure the business direct selling activities to maximize revenue
- maintain all accurate client information and general communication by completing database backups i.e. OnQ OPERA and STS
- attends weekly staff and BEO meetings prepares all documents for each meeting
- generates weekly and monthly sales department reports on a timely basis
- maintain sales volume keep current with market mix supply and demand changing trends economic indicators and competitors
- maintain sales office supplies and inventories by checking stock to determine inventory level anticipating needed supplies evaluates new office products places and expedites orders for supplies verifies receipt of supplies and maintains budget requirements for all sales supplies sales kits rack brochures promotional items
- maintains professional and technical knowledge by attending educational workshops reviewing professional publications establishing personal networks and attend all professional community and networking events to further expand customer base
- contributes to team effort to achieve all goals budget customer service scores QA
- performs other duties and special projects as requested
Job Criteria
Experience
No experience required
Job Location
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