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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $67,700.00 - $105,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Paid Time Off
401k
Employee Discounts
Career development opportunities
Job Description
Auro Hotels is a prominent hospitality group known for its dedication to exceptional guest experiences and superior service standards. With properties including AC Hotel, Courtyard by Marriott, and Residence/Springhill Suites by Marriott all located in downtown Greenville, South Carolina, Auro Hotels has cultivated a strong presence in the competitive hotel market. The company thrives on delivering excellent accommodations and catering services tailored to both leisure and business travelers. Auro Hotels prides itself on fostering a dynamic team environment where innovation and professional development are highly valued. The company offers a well-rounded compensation package which includes competitive pay based on experience,... Show More
Job Requirements
- College degree in Hotel Administration preferred
- two to three years of hotel sales manager or supervisor experience
- experience with Marriott brand preferred
- familiarity with Fosse and Delphi software systems preferred
- strong sales and negotiation skills
- excellent communication and interpersonal abilities
- knowledge of catering and banquet operations
- effective revenue and yield management skills
- ability to build and maintain client relationships
- proficiency in hospitality business knowledge
- background and substance abuse screening required
Job Qualifications
- College degree in Hotel Administration preferred
- two to three years of hotel sales manager or supervisor experience
- experience or equivalent combination of education and experience in hotel of similar size and nature
- experience with Marriott brand preferred
- familiarity with Fosse and Delphi software systems preferred
- strong sales and negotiation skills
- excellent communication and interpersonal abilities
- knowledge of catering and banquet operations
- effective revenue and yield management skills
- ability to build and maintain client relationships
- proficiency in hospitality business knowledge and hotel services
- capability to manage multiple tasks and priorities
- professional demeanor and ethical conduct
Job Duties
- Dedicate significant time to direct telephone solicitation sales
- develop new business predominantly from the Association Group Market
- meet or exceed assigned revenue goals including rooms, food and beverage, and meeting room rental
- represent Auro Hotels professionally to clients, guests, and business partners
- assure all guest transactions are handled legally and ethically
- provide prospects with complete and accurate hotel information and negotiate rates to maximize revenues
- develop positive relationships with clients by anticipating needs and resolving issues promptly
- practice effective revenue and yield management including negotiation and booking of function spaces
- consult with client representatives to plan event details
- communicate arrangements to department heads to ensure high service levels
- manage time effectively and complete reports and projects timely
- possess strong knowledge of sales techniques, catering operations, revenue management, guest relations, and hotel services
- execute rate negotiations, issue contracts, and process bookings with follow-ups
- maintain lost business reports and track tentative and definite business by market segments
- conduct familiarization tours, site inspections, and represent the company at trade shows and presentations
- perform group departure interviews and follow-ups with critiques and re-solicitations
- maintain mailing lists for soliciting future business
- monitor competition knowledge
- meet assigned sales and profit margin budgets
- assist in annual sales goal development and monthly booking reports
- operate within cost constraints
- prepare profit-maximizing proposals
- follow up with in-house customers for additional business
- maintain proper flow of information through sales work files
- attend yield management and staff meetings in the absence of the Director of Sales
- achieve key sales objectives on schedule
- assist in promotional and project execution
- ensure maximum occupancy by coordinating with Front Office
- solve interdepartmental issues related to booked business
- conduct market analysis for client needs and occupancy potential
- develop plans and special sales activities
- conduct associate meetings and counseling
- comply with management assigned duties and schedules
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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