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Area Sales Coordinator- IHG, Courtyard by Marriott and La Qunita - Springfield
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.50 - $26.75
Work Schedule
Flexible
Benefits
competitive pay
Advancement opportunities
flexible scheduling
health benefits
Paid Time Off
Travel Discounts
Job Description
Merete is a nationally recognized hotel management company renowned for its award-winning culture and commitment to excellence in hospitality. Our core belief is that when our people grow, we all succeed, making us a standout employer in the hospitality industry. We operate a portfolio of hotels with a focus on creating welcoming environments for both guests and staff. Merete values creativity, progress, and teamwork, fostering a positive atmosphere where associates feel supported and motivated to achieve professional and personal growth. Our culture centers around four pillars: We are growing, We set the bar, We have fun, and We are community,... Show More
Job Requirements
- Minimum 2 year hotel sales coordinator experience or the equivalent of 2 years hospitality experience
- Previous hotel experience preferred
- Read, write, and speak English fluently
- Valid driver’s license with acceptable driving record
- Must possess or be able to obtain OLCC alcohol server’s permit and Food Handlers card
- Must pass criminal background check
Job Qualifications
- Minimum 2 year hotel Sales coordinator experience or the equivalent of 2 years hospitality experience required, previous hotel experience preferred
- Effective time management including planning, prioritizing, delegating
- Ability to work collaboratively with diverse hotel staff in providing exceptional customer service
- Organized and detail oriented
- Strong computer and typing skills including MS Excel
- Self-described people person genuinely interested in others, enjoys interacting with strangers, and able to deliver superior guest relation skills
- Effective communication, both verbal and written, with guests, associates, management, and outside vendors
- Highly motivated, independent, and able to take direction
- Ability to develop, implement, and attain productivity and sales goals
- Representation of the Company and brand in a professional, gracious, and enthusiastic manner
- Follow all appropriate policies and procedures, including safety procedures
Job Duties
- Coordinate group bookings from time of contract to time of departure including reservations support, billing, group resumes, and special requests
- Provide reservation assistance to corporate accounts as requested
- Build, maintain, and grow relationships with corporate clients, brand account managers, group clients, and travel agents
- Communicate sales activities through daily use of CRM (Salesforce) and preparation of sales meetings
- Act as brand leader regarding sales promotions, loyalty program benefits, and special events
- Leverage brand tools for effective selling and maximizing revenue
- Solicit, confirm, and execute meeting room bookings (no guestrooms)
- Attend weekly sales office meeting, monthly hotel sales meeting, and hotel events as appropriate
- Attend hotel revenue meetings as requested by Regional Director of Sales & Marketing
- Conduct site tours as needed
- Maintain onsite hotel sales kits and marketing materials
- Maintain regular and reliable attendance and punctuality
- Treat others with respect and behave in a manner that is positive, productive, and encourages teamwork
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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