Area Operations Director- Modernization (Midwest)

TK Elevator is a global player in the elevator and escalator industry, providing comprehensive solutions that enhance urban mobility. The company focuses on innovation, safety, and quality in delivering state-of-the-art elevator modernization services aimed at improving the efficiency and performance of existing elevator systems. TK Elevator operates with a robust commitment to safety, operational excellence, and customer satisfaction, reflected in its workplace culture and industry-leading practices. With a significant footprint in the Midwest region, the company is a leading employer promoting continuous growth and development across its teams.

The Area Operations Director - Modernization for the Midwest Area is a senior leadership role that drives the success of modernization operations in this critical region. This position is responsible for overseeing projects from booking to turnover with a strong focus on operational efficiency, cost-effectiveness, and profitability. The director will manage multiple branch operations, ensuring budget and profit goals are not only met but exceeded. A key part of the role involves fostering a culture of safety through training, audits, and employee engagement, ensuring all aspects of the business comply with stringent safety standards.

In addition, the director will review financial reports such as P&L statements to monitor and adjust strategies for optimized performance and job backlog management. They will plan and prioritize elevator modernization efforts, aligning manpower needs and employing project management tools to supervise project managers effectively. Jobsite visits to survey progress, troubleshoot issues, and conduct quality audits are essential to maintain high standards of service delivery. Strong customer relationship management will be a top priority, enhancing long-term growth and client satisfaction.

The role also demands strategic oversight of bidding and profitability for large, complex modernization jobs. This includes technical input during bids, attending pre-bid meetings, and leading fade initiatives to maximize growth. The director will have authority over change orders, purchase approvals, and financial processes critical to project and operational success. Maintaining up-to-date knowledge of company products, elevator industry codes, and regulatory compliance is crucial.

This position requires collaboration across multiple corporate departments, including legal, labor relations, and factory teams, ensuring seamless communication and execution of initiatives. The Area Operations Director may also take on direct project responsibilities or crew oversight for special assignments. The role offers a competitive salary range (approximately $190,000 to $252,000 depending on location), a car allowance, fuel card, and an annual incentive program. Benefits include comprehensive health coverage, retirement savings with company match, paid time off, and various insurance options, supporting a balanced and rewarding career.