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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Quarterly bonus program
Employee Discounts
Free Meals
Health Insurance
Dental Insurance
vision benefits
Tuition Reimbursement
Paid Vacations
Employee Rewards and Recognition program
Top notch training
growth opportunities
Car allowance
Job Description
The hiring establishment is a family-oriented franchisee that operates under the renowned McDonald's brand, proudly known for creating a welcoming environment that feels like a family. This McFamily values leadership, teamwork, and the commitment to delivering exceptional customer experiences. Serving the Indianapolis and Lafayette areas, this franchisee is engaged in the fast-food restaurant industry, operating multiple McDonald's locations that emphasize quality, service, and cleanliness. They take pride in their operational excellence and the culture they've built, focusing not just on business results but also on nurturing and developing their teams. This organization provides robust leadership opportunities and encourages growth within... Show More
Job Requirements
- High School Diploma or equivalent
- Experience in restaurant field operations or similar field
- Experience as General Manager, Supervisor or District Manager of Quick Service or Casual Dining restaurant for 5-10 years
- Must be flexible and available during operational hours including weekends
- Valid Driver's License
- Ability to multi-task and have great time management skills
- Physical ability to occasionally lift up to 30 pounds
- Willingness to travel to multiple locations
Job Qualifications
- High School Diploma or equivalent
- Experience in restaurant field operations or a similar field
- Current Management ServSafe Certification preferred
- Proven project management implementation skills preferred
- Strong people and relationship management skills preferred
- Experience influencing and obtaining results through others preferred
- Strong restaurant management skills preferred
- Excellent communication and presentation skills preferred
- Ability to manage conflicting time constraints preferred
- Ability to analyze data preferred
- Ability to work independently preferred
- Excellent leadership skills preferred
- Excellent employee relations skills preferred
- Experience as General Manager, Supervisor or District Manager in Quick Service or Casual Dining for 5-10 years required
Job Duties
- Champion the McDonald's People Promise by demonstrating respect and recognition and reinforcing leadership behaviors
- Collaborate with General Managers to establish individual performance targets, conduct timely performance reviews, implement Performance Improvement Plans, and correct performance issues
- Mentor high-potential individuals and contribute to succession planning
- Establish staffing targets and ensure restaurants are adequately staffed through quality hiring and retention
- Ensure the quality hiring process is followed and participate in finalizing restaurant manager selections
- Select appropriate consulting approaches based on General Manager performance levels
- Ensure all restaurants meet McDonald's Quality, Service and Cleanliness standards and comply with food safety and labor laws
- Observe restaurant operations, troubleshoot shift management, implement corrective actions, and recognize successes
- Support General Managers to teach and execute the 12 restaurant systems that maintain high QSC levels
- Ensure PACE evaluations are completed on schedule
- Represent McDonald's interests in the community during product tests and promotions
- Collaborate on developing annual business plans and build positive work environments to optimize business results
- Verify compliance with all standard operational practices including cash, security, and pricing
- Develop and execute reinvestment plans including new openings, remodels, and equipment purchases
- Use available resources from Training, HR, Accounting, Marketing, and other departments to support restaurant operations
- Ensure restaurant managers uphold operational goals related to labor, sales, profit, and cost controls
- Participate in staffing processes and develop managers to perform at high levels
- Ensure high customer satisfaction and efficient restaurant operations
- Review operational reports and develop action plans to improve underperforming areas
- Follow up daily on action plans to ensure continuous improvements
- Manage multiple tasks effectively with strong time management skills
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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