Area Leader

Kissimmee, FL, USA|Remote

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $21.50 - $23.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

HSA with employer contributions

flexible spending accounts

401K with company match

Life insurance

Disability insurance

Paid Time Off

Paid holidays

Tuition Reimbursement

Referral bonuses

Pet insurance

associate assistance programs

Employee Discount Programs

rewards and recognition

Access to virtual fitness programs

Job Description

Valet Living is a leading provider of waste, recycling, and compost collection services, specializing in multifamily community management. The company operates a comprehensive service model that emphasizes both customer satisfaction and operational excellence. Known for fostering a workplace culture centered around growth, opportunity, and leadership, Valet Living offers a dynamic environment for individuals passionate about service and career development. With a commitment to supporting its employees through competitive compensation, comprehensive benefits, and professional growth opportunities, Valet Living stands out as an employer of choice in the service operations sector.

We are currently seeking a dedicated and experienced Area Leader to join our team in a field-based role overseeing nightly waste, recycling, and compost collection services across multiple multifamily communities. This position involves managing a team ranging from 15 to 40 part-time Service Valets across 20 to 40 properties, ensuring that service delivery is executed efficiently, safely, and reliably. The Area Leader will play a critical role in maintaining high service standards by training, coaching, and supporting their team members while using data-driven insights and technology tools to track service performance and resolve operational issues promptly.

This role offers a unique blend of fieldwork and administrative responsibilities with approximately 70% field-based activities and 30% remote administrative tasks. Candidates can expect a structured work schedule from Sunday to Thursday, primarily during evening hours, with flexibility to complete eight-hour shifts. Compensation ranges from $21.50 to $23 per hour, and the role includes company vehicle usage to facilitate site visits and oversight of operations. The Area Leader position offers a chance for professionals who thrive in supervisory capacities and enjoy problem-solving, operational management, and driving service excellence to grow their careers within a supportive and mission-driven company environment.

Job Requirements

High school diploma or GED required
At least one-year prior experience overseeing a team or crew in a hands-on environment preferred
Ability to lift and carry up to 50 lbs
Comfortable walking long distances including stairs and working outdoors in varying weather conditions
Tolerant of disagreeable odors
Valid driver’s license required with the ability to operate a company vehicle

Job Qualifications

High school diploma or GED
At least one-year prior experience overseeing a team or crew in a hands-on environment
Comfortable using Microsoft Office Suite and learning new platforms
Strong analytical skills with the ability to interpret reports and make decisions
Clear verbal and written communication skills
Quick to adapt, address issues, and find solutions
Valid driver’s license with the ability to operate a company vehicle

Job Duties

Onboard and train your team of Service Valets to deliver high-quality waste, recycling, and compost collection services
Provide on-the-job coaching and support by conducting regular team meetings and safety checks to reinforce best practices and service standards
Manage schedules, approve timecards, and ensure your team stays on track and within budget
Foster a culture of accountability, open communication, and continuous improvement
Step in when needed to ensure uninterrupted service
Visit properties to review service quality, complete audits, and resolve any issues that come up
Use technology tools like the iValet dashboard to track performance and ensure timely service completion
Respond to resident or property concerns quickly and professionally
Ensure Service Valets have the tools, equipment, and access needed to complete their routes
Assist with hiring and training new Service Valets
Pick up and distribute supplies, PPE, and containers as needed
Work with your Operations Manager to monitor staffing levels and manage costs
Help with special projects or service recovery efforts as assigned
Oversee company vehicle maintenance and ensure fleet safety standards are met