Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,100.00 - $62,200.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid parental bonding leave
Tuition Reimbursement
Friends-and-family discounts
Job Description
Delaware North Parks and Resorts is a well-established and reputable hospitality company known for its commitment to excellence and guest satisfaction. With over a century of experience, Delaware North operates a diverse portfolio of businesses, including hotels, resorts, sports venues, casinos, and national parks. The company's dedication to providing exceptional service is reflected in its diverse range of offerings and its commitment to supporting the personal and professional growth of its employees. At the heart of Delaware North's operations is a strong focus on sustainability, innovation, and fostering a positive work environment that values diversity and inclusion. The company offers numerous career opportunities across various fields and locations globally, making it a preferred employer for those seeking a dynamic and rewarding career in hospitality.
Holiday Inn Squire Resort in Tusayan, Arizona, is a premier lodging destination situated near the South Rim of the Grand Canyon. This resort offers modern amenities, multiple dining options, and a welcoming atmosphere designed to create memorable guest experiences in a breathtaking natural setting. The resort caters to a high volume of visitors each year, requiring efficient and professional management of its many operational aspects, including guest services, accommodations, and facilities management. Being part of Delaware North’s network, the resort benefits from a robust support structure and a commitment to employee development and customer satisfaction.
The Laundry Manager position at Holiday Inn Squire Resort presents an exciting opportunity for an experienced professional to oversee the daily operations of a high-volume commercial laundry facility. The laundry services support two large lodging properties with a total of 670 rooms, ensuring the timely processing and delivery of linens and terry to meet the resort's high standards of cleanliness and guest comfort. This role involves managing staff, maintaining and troubleshooting commercial laundry equipment, and implementing strict quality control and safety procedures. The manager will also handle inventory control, ordering supplies, scheduling staff shifts, and fostering a collaborative and positive work environment.
The ideal candidate for this role will be someone who thrives in a fast-paced environment and is committed to operational excellence and guest satisfaction. This position not only offers the opportunity to manage a critical service within a major resort but also provides career growth potential within Delaware North's extensive hospitality network. Offering a base salary ranging from $46,100 to $62,200 per year, with additional opportunities for annual bonuses and uncapped sales incentives, this role is both financially rewarding and professionally fulfilling. The company also provides relocation assistance and manager housing at a reduced rental rate, making this an accessible opportunity for qualified candidates.
This role is critical to the resort's success, requiring strong leadership and organizational skills to manage a team effectively while maintaining high standards in laundry operations. The Laundry Manager will work closely with facilities staff and third-party vendors to ensure equipment is well-maintained and compliant with health and safety regulations, including OSHA standards. Additionally, the position demands vigilant cost control, budget management, and adherence to Delaware North’s GreenPath environmental policies. Effective communication with clients and internal teams is essential to address service issues promptly and uphold the resort’s reputation.
Joining Delaware North means becoming part of a global legacy focused on delivering great experiences in great places. Employees are valued and supported through comprehensive benefits, continuous professional development, and a culture that promotes inclusivity and mutual respect. If you are a proactive, experienced laundry operations leader looking to advance your career in a prestigious hospitality environment near one of the world’s most iconic landmarks, this is the ideal role for you. Embrace this chance to contribute meaningfully to the guest experience at the Holiday Inn Squire Resort and grow your career within a company dedicated to excellence and innovation in hospitality.
Holiday Inn Squire Resort in Tusayan, Arizona, is a premier lodging destination situated near the South Rim of the Grand Canyon. This resort offers modern amenities, multiple dining options, and a welcoming atmosphere designed to create memorable guest experiences in a breathtaking natural setting. The resort caters to a high volume of visitors each year, requiring efficient and professional management of its many operational aspects, including guest services, accommodations, and facilities management. Being part of Delaware North’s network, the resort benefits from a robust support structure and a commitment to employee development and customer satisfaction.
The Laundry Manager position at Holiday Inn Squire Resort presents an exciting opportunity for an experienced professional to oversee the daily operations of a high-volume commercial laundry facility. The laundry services support two large lodging properties with a total of 670 rooms, ensuring the timely processing and delivery of linens and terry to meet the resort's high standards of cleanliness and guest comfort. This role involves managing staff, maintaining and troubleshooting commercial laundry equipment, and implementing strict quality control and safety procedures. The manager will also handle inventory control, ordering supplies, scheduling staff shifts, and fostering a collaborative and positive work environment.
The ideal candidate for this role will be someone who thrives in a fast-paced environment and is committed to operational excellence and guest satisfaction. This position not only offers the opportunity to manage a critical service within a major resort but also provides career growth potential within Delaware North's extensive hospitality network. Offering a base salary ranging from $46,100 to $62,200 per year, with additional opportunities for annual bonuses and uncapped sales incentives, this role is both financially rewarding and professionally fulfilling. The company also provides relocation assistance and manager housing at a reduced rental rate, making this an accessible opportunity for qualified candidates.
This role is critical to the resort's success, requiring strong leadership and organizational skills to manage a team effectively while maintaining high standards in laundry operations. The Laundry Manager will work closely with facilities staff and third-party vendors to ensure equipment is well-maintained and compliant with health and safety regulations, including OSHA standards. Additionally, the position demands vigilant cost control, budget management, and adherence to Delaware North’s GreenPath environmental policies. Effective communication with clients and internal teams is essential to address service issues promptly and uphold the resort’s reputation.
Joining Delaware North means becoming part of a global legacy focused on delivering great experiences in great places. Employees are valued and supported through comprehensive benefits, continuous professional development, and a culture that promotes inclusivity and mutual respect. If you are a proactive, experienced laundry operations leader looking to advance your career in a prestigious hospitality environment near one of the world’s most iconic landmarks, this is the ideal role for you. Embrace this chance to contribute meaningfully to the guest experience at the Holiday Inn Squire Resort and grow your career within a company dedicated to excellence and innovation in hospitality.
Job Requirements
- Minimum 3-5 years of experience managing high-volume commercial laundry operations, preferably in a hospitality environment
- A high school diploma or equivalent is required
- Strong team leadership skills
- Strong time management and organizational skills
- Knowledge of industrial laundry equipment and processes
- Ability to troubleshoot equipment and operational issues
- Proficient in inventory control and scheduling software
- Willingness to work flexible schedules including days, evenings, weekends, and holidays
Job Qualifications
- Minimum 3-5 years of experience managing high-volume commercial laundry operations, preferably in a hospitality environment
- A high school diploma or equivalent is required
- Strong team leadership, time management, and organizational skills
- Knowledge of industrial laundry equipment and processes, with the ability to troubleshoot equipment and operational issues
- Proficient in inventory control and scheduling software
- Must be willing to work a flexible scheduling including days, evenings, weekends and holidays as needed
Job Duties
- Oversee commercial laundry operations, including washing, drying, folding, and delivery
- Manage and train laundry staff, ensuring adherence to company policies and safety standards
- Monitor equipment performance and schedule preventive maintenance with on-site facilities staff and 3rd-party vendors
- Maintain inventory of detergents, chemicals, and supplies
- Implement quality assurance processes to meet client expectations
- Schedule and maintain accurate records of employee hours and timely processing of weekly payroll
- Collaborate on creating and managing budgets, controlling costs, and optimizing workflow
- Ensure compliance with OSHA and Delaware North GreenPath environmental regulations
- Communicate effectively with clients and resolve service issues promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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