Job Overview

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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
maternity leave
paternity leave
Pet insurance
Company-matched dependent care
401k plan
Student Loan Repayment Program

Job Description

Makeready LLC is a distinguished hospitality company renowned for delivering exceptional guest experiences through its collection of unique properties. Among its prized locations are The Emeline and Ryder, two properties in Charleston celebrated for their authentic and inviting character, embodying the rich historical essence of the city. These establishments are designed to captivate visitors with creative touches and thoughtful surprises that elevate every guest's stay. Makeready prides itself on fostering environments where guests feel genuinely welcomed and engaged, underscoring the company’s commitment to hospitality excellence through personalized service and attention to detail.

This opportunity is for a business professional eager to become a key representative of the Makeready experience. The role emphasizes storytelling and building meaningful connections with guests and team members, making this position a vital part of maintaining and enhancing the brand's reputation. As brand stewards, employees in this role are expected to nurture a personable and engaging atmosphere, ensuring every interaction strengthens the guest’s connection to the property. The position calls for an individual who thrives on interacting with people, has a keen interest in hospitality, and demonstrates a strong commitment to delivering unparalleled service.

The main responsibilities include meeting sales goals set by the Director of Sales and Marketing, developing and maintaining client relationships within assigned markets, and securing group business for the hotels. Prospecting new business opportunities is a critical element, requiring strategic outreach and an understanding of market dynamics. This role involves close collaboration with hotel sales and operations teams to ensure that the business meets its financial targets while delivering outstanding experiences to guests. The position requires a balance of sales acumen and hospitality sensibility, making it suitable for someone professional yet approachable, with a guest-first mentality.

Makeready offers a comprehensive benefits package that supports its team members' health, happiness, and well-being. Eligible employees enjoy accommodating paid time off, medical, dental, and vision coverage, maternity and paternity leave, pet insurance, company-matched dependent care and 401k plans, a student loan repayment program, and various ancillary benefits. The company operates with a strong commitment to its Guiding Principles that define success through teamwork and shared values. Moreover, Makeready LLC fosters an inclusive and supportive work environment where all team members can express their authentic selves and succeed based on merit, experience, and performance. It is an equal opportunity employer dedicated to diversity and preventing discrimination of any kind, ensuring a welcoming atmosphere for all individuals.

This role is ideally suited for candidates with prior experience in hospitality or sales, especially those with a background in managing client relationships and achieving sales targets. The ability to represent the brand with professionalism and approachability while possessing thorough knowledge of the property’s amenities, packages, and promotions is essential. Leadership experience is highly valued, as the role demands a proactive and guest-focused approach. Joining Makeready means becoming part of a passionate team dedicated to curating memorable and meaningful guest experiences in one of Charleston’s most charming historic settings.

Job Requirements

  • Prior experience highly preferred
  • Guest-first mentality
  • Prior leadership experience
  • Knowledge of the property's amenities packages and promotions

Job Qualifications

  • Prior experience in hospitality or sales
  • Strong guest-first mentality
  • Leadership experience
  • Professional and approachable demeanor
  • Thorough knowledge of the property's amenities packages and promotions

Job Duties

  • Meet quarterly and annual sales goals set by Director of Sales and Marketing
  • Develop and maintain client relationships in assigned markets to secure group business for the hotel
  • Prospect new business opportunities
  • Partner with hotel sales and operations team to ensure financial success of the hotel and experiences

Job Criteria

Experience

No experience required


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