Area Group Sales Manager

Hyatt is a globally recognized hospitality company known for its commitment to delivering exceptional guest experiences through attentive and caring associates. With a portfolio that includes renowned brands spread across the world, Hyatt prides itself on upholding a culture that emphasizes personalized service, innovative offerings, and a dedication to making every guest's stay memorable. As a leader in hotel and resort management, Hyatt continues to grow and evolve, embracing diversity, inclusivity, and professional development for its employees. The company fosters a collaborative work environment where hospitality professionals can thrive and build rewarding careers.

Located in the vibrant city of Austin, Thompson Austin and tommie Austin provide two unique and distinguished experiences under the Hyatt umbrella. Thompson Austin offers a luxurious retreat featuring 212 guestrooms and suites, 17 residences, and extensive amenities including a 10,000 square foot wellness center, multiple restaurants, an expansive pool deck, private cabanas, and over 10,000 square feet of versatile event spaces. Tommie Austin, on the other hand, caters to adventurous spirits and artistic individuals, boasting 193 king rooms designed to encourage exploration of Austin’s local culture, complete with a bespoke coffee and wine shop and warm, authentic service. Both hotels are anchored by The 5th Street Diner and The Royale Room, popular locations that serve daily fare to locals and travelers alike. The combined property is part of a vibrant mixed-use development also featuring a residential tower and retail spaces, making it a true destination in the heart of Austin.

The Group Sales Manager role presents an exciting career opportunity for a sales professional eager to operate across these two distinct brands, each offering their own guest experience and market positioning. This full-time position requires a dynamic and energetic individual who thrives in a fast-paced hospitality environment and has a proven track record in hotel sales. The successful candidate will manage the sales process for both the Thompson Austin and tommie Austin, balancing the unique needs and sales strategies required by each brand. Key responsibilities include prospecting new group business, managing lead pipelines, attending industry events to boost brand visibility, hosting client site visits, and orchestrating the proposal and contracting process to align with client expectations and brand standards.

The role demands high-level interpersonal skills, a relationship-driven approach, and a passion for delivering personalized and elevated service. Collaboration will be critical as the Group Sales Manager works closely with Operations, Event Planning, and Banquets teams to ensure a seamless and outstanding guest experience. Additionally, the position involves leveraging Hyatt’s proprietary sales tools, including CRM systems, to monitor business performance, manage the sales pipeline, and identify cross-selling opportunities. Weekly sales strategy meetings and business reviews are essential components to maintaining alignment and achieving revenue growth targets.

Offering a competitive salary in the hospitality industry, this role also provides access to a comprehensive rewards package. Benefits include health and welfare options for employees and their dependents, financial wellbeing programs like a 401(k) plan, a College Saving Plan, and an Employee Stock Purchase Plan. Lifestyle benefits encompass paid holidays, vacation, sick leave, family bonding time, adoption assistance, discounted and complimentary stays at Hyatt locations worldwide, free meals during shifts, and educational assistance. Hyatt’s commitment to diversity and equal employment opportunity ensures all qualified candidates are welcome to apply, fostering an inclusive and supportive workplace culture.

At Hyatt, this is not just a job; it is an opportunity to become part of a brand renowned for its hallmark attention to detail, guest-centric innovation, and the famed Hyatt Touch. If you are motivated to make a measurable impact, thrive in a sales-driven hospitality environment, and are ready to take the next step in your career, then the Group Sales Manager position at Thompson Austin and tommie Austin awaits your talent and energy.