Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Financial wellbeing
Paid holidays
vacation
sick leave
Paid Family Bonding Time
Adoption assistance

Job Description

Hyatt is a globally recognized hospitality company renowned for creating exceptional guest experiences through attentive and caring service. The company operates a diverse portfolio of brands known for their distinctive market positioning and luxurious guest accommodations. Hyatt's commitment to delivering memorable interactions and quality stays is reflected in their property offerings and their dedicated team of associates. Located in Austin, Texas, the Thompson Austin and tommie Austin hotels present a unique dual-brand opportunity that blends luxury and spirited adventure in one vibrant city. Both hotels boast a variety of amenities including luxury guestrooms and suites, wellness centers, multiple dining options, event spaces, and retail areas designed to meet the needs of travelers and locals alike.

The role of Group Sales Manager at Hyatt offers a dynamic career opportunity for a motivated sales professional to work across two unique hotel brands. This position involves executing sales strategies that cater to group business, involving the full sales process from prospecting to closing deals. The Group Sales Manager contributes directly to the growth and market presence of both the Thompson Austin and tommie Austin by developing and maintaining strong client relationships, representing the hotels at industry events, and delivering personalized service. With responsibilities including managing proposals, contracts, and sales pipelines, this role is vital for positioning the hotels as premier destinations for meetings and events in Austin.

This position suits a relationship-driven individual who thrives in a fast-paced, results-oriented setting. The Group Sales Manager must be resourceful, creative, and focused on delivering elevated guest experiences while achieving revenue goals. Collaboration with internal departments such as Operations, Event Planning, and Banquets is essential to ensure a seamless client experience, from initial inquiry to event execution. Utilizing Hyatt's CRM and sales tools, the manager tracks performance and identifies opportunities for cross-selling across segments. Active participation in sales meetings and alignment with broader marketing initiatives ensures cohesive strategy execution. Overall, this role offers a rewarding challenge within the hospitality sales industry for professionals seeking career growth and the chance to make a measurable impact in a highly desirable market.

Job Requirements

  • Minimum of 1-3 years of hotel sales or comparable experience
  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Proficiency in general computer skills
  • Detail oriented and highly organized
  • Ability to manage multiple tasks simultaneously
  • Availability to attend industry events and travel as needed

Job Qualifications

  • A true desire to satisfy the needs of others in a fast paced environment
  • Refined verbal and written communication skills
  • A minimum of 1-3 years of hotel sales or comparable experience preferred
  • Must be proficient in general computer knowledge
  • Prefer selling, negotiating, business writing and presentation skills training
  • Candidates should be extremely detail oriented and organized

Job Duties

  • Actively prospect and develop group business through outbound sales efforts, lead management, and proactive relationship building
  • Represent the Thompson Austin and tommie Austin at industry events, sales trips, and trade shows to generate new business and elevate brand visibility
  • Host client entertainment and site inspections to strengthen relationships, showcase the brand experience, and drive conversions
  • Manage the proposal and contracting process from start to finish, including prompt lead response, RFP preparation, and customized proposals that align with brand standards and client needs
  • Create and execute quarterly sales action plans focused on business development, market penetration, and revenue growth targets
  • Maintain detailed and organized documentation throughout the entire booking cycle, ensuring accurate communication with key departments
  • Deliver personalized, high-touch service to clients, collaborating closely with Operations, Event Planning, and Banquets to ensure a seamless guest experience

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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