AREA GENERAL MANAGER LODGING (ONSLOW BEACH), NF-1101-04

Marine Corps Community Services (MCCS) is a dedicated organization committed to improving and enhancing the quality of life for Marines, their families, and members of the Marine Corps Community. MCCS provides a wide range of services and support programs designed to foster a positive and supportive environment for all who serve and support the Marine Corps. This comprehensive program integrates the efforts of military personnel, civilian employees, contractors, and volunteers who together help the organization operate effectively and efficiently in meeting the diverse needs of the community it serves.

As an employer, MCCS emphasizes teamwork, professionalism, and a commitment to excellence. It offers an environment where career growth is encouraged through continuous learning and collaboration among various departments. Employees are valued for their dedication to providing outstanding services and support to Marines and their families, with a focus on creating a supportive, welcoming, and enriching atmosphere.

The role MCCS is looking to fill involves managing resort and hotel operations, a vital component in ensuring that high-quality accommodations and services are delivered to guests within the Marine Corps Community. This position demands a seasoned professional with a strong background in customer service, hospitality management, and supervisory experience. The role requires a comprehensive understanding of property management systems, financial management principles, and budget processes to ensure the resort or hotel functions smoothly and efficiently.

The ideal candidate will have experience working in a supervisory capacity in a resort or hotel management setting and possess a deep knowledge of customer service excellence. Preferably holding a Certified Hotel Administrator (CHA) designation or equivalent certification, this professional will also bring expertise in utilizing property management software and familiarity with regulations surrounding Nonappropriated Funds (NAF) policies. A valid driver's license is mandatory for this position.

This employment opportunity is classified as OTHER in terms of employment type, indicating some flexibility in the work arrangement. The position requires an individual capable of balancing operational oversight with a commitment to enhancing the customer experience while adhering to organizational policies and standards. The successful candidate will be a dynamic leader who can coordinate with various departments and stakeholders to achieve operational objectives and deliver exceptional hospitality services within the Marine Corps Community.