Job Overview
Employment Type
Full-time
Compensation
Salary
Range $100,130.00 - $129,580.00
Work Schedule
Flexible
Benefits
Medical
Dental
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Job Description
SodexoMagic is a distinguished joint venture partnership between NBA Hall of Famer Earvin "Magic" Johnson and Sodexo, one of the world’s leading providers of food services and facilities management. As a certified minority company, SodexoMagic specializes in delivering exceptional, creative solutions across a variety of sectors, including corporate environments, healthcare facilities, educational institutions from K-12 to colleges and universities, as well as exclusive aviation lounges. This unique strategic alliance harnesses the strength and innovative spirit of Magic Johnson Enterprises alongside the global expertise and experience held by Sodexo, Inc., enabling SodexoMagic to serve communities with quality, diversity, and design excellence in service provision.
The company prides itself on fostering inclusiveness and diversity, reflecting its commitment to social responsibility and community engagement. SodexoMagic endeavors to provide enriching experiences for customers and employees alike, underpinned by a mission to improve quality of life and contribute to social, economic, and environmental progress. Its operational philosophy is deeply rooted in respect, equality, and empowerment within its diverse workforce, ensuring that every employee’s ideas and opinions are valued.
The role of Area General Manager at SodexoMagic presents a unique leadership opportunity at Miami International Airport (MIA), where the successful candidate will manage an exclusive airline lounge portfolio. This position plays a critical part in overseeing the daily operations of multiple premium airport lounges, which feature upscale amenities such as elegant buffets, bar services, and other luxury offerings designed to enhance the passenger experience.
Reporting directly to the District Manager, the Area General Manager will assume full responsibility for the operational excellence of these lounges. This includes managing staffing, financials, inventory control, and guest services to ensure seamless and memorable experiences for travelers. The role demands a strategic mindset to build and maintain long-term client partnerships with airport authorities and airline representatives, acting as the primary liaison to meet and exceed expectations.
The Area General Manager will develop and implement forward-thinking strategies that drive profitability, control costs, and ensure compliance with safety and airport regulations. Leadership is pivotal, with responsibilities extending to cultivating an inclusive team culture by mentoring and training both salaried managers and frontline associates. The role demands high-level communication skills and executive presence to represent SodexoMagic confidently in client meetings and business reviews.
Compensation for this role is competitive, aligned with the candidate’s education and experience, and is augmented by benefits such as paid airport parking, medical, dental, and vision care, along with wellness programs. SodexoMagic also supports professional development through career growth opportunities and tuition reimbursement.
In summary, the Area General Manager will be integral to SodexoMagic’s commitment to excellence, delivering premium services with a strategic focus on guest satisfaction, operational aptitude, and team leadership within a vibrant, fast-paced airport environment. This position offers a rewarding career path for a seasoned food and beverage operations leader who thrives in luxury and premium service settings and values diversity and inclusion in the workplace.
The company prides itself on fostering inclusiveness and diversity, reflecting its commitment to social responsibility and community engagement. SodexoMagic endeavors to provide enriching experiences for customers and employees alike, underpinned by a mission to improve quality of life and contribute to social, economic, and environmental progress. Its operational philosophy is deeply rooted in respect, equality, and empowerment within its diverse workforce, ensuring that every employee’s ideas and opinions are valued.
The role of Area General Manager at SodexoMagic presents a unique leadership opportunity at Miami International Airport (MIA), where the successful candidate will manage an exclusive airline lounge portfolio. This position plays a critical part in overseeing the daily operations of multiple premium airport lounges, which feature upscale amenities such as elegant buffets, bar services, and other luxury offerings designed to enhance the passenger experience.
Reporting directly to the District Manager, the Area General Manager will assume full responsibility for the operational excellence of these lounges. This includes managing staffing, financials, inventory control, and guest services to ensure seamless and memorable experiences for travelers. The role demands a strategic mindset to build and maintain long-term client partnerships with airport authorities and airline representatives, acting as the primary liaison to meet and exceed expectations.
The Area General Manager will develop and implement forward-thinking strategies that drive profitability, control costs, and ensure compliance with safety and airport regulations. Leadership is pivotal, with responsibilities extending to cultivating an inclusive team culture by mentoring and training both salaried managers and frontline associates. The role demands high-level communication skills and executive presence to represent SodexoMagic confidently in client meetings and business reviews.
Compensation for this role is competitive, aligned with the candidate’s education and experience, and is augmented by benefits such as paid airport parking, medical, dental, and vision care, along with wellness programs. SodexoMagic also supports professional development through career growth opportunities and tuition reimbursement.
In summary, the Area General Manager will be integral to SodexoMagic’s commitment to excellence, delivering premium services with a strategic focus on guest satisfaction, operational aptitude, and team leadership within a vibrant, fast-paced airport environment. This position offers a rewarding career path for a seasoned food and beverage operations leader who thrives in luxury and premium service settings and values diversity and inclusion in the workplace.
Job Requirements
- Bachelor’s degree or equivalent experience
- Minimum 5 years of management experience in high-volume luxury food and beverage operations
- Minimum 5 years of experience in senior-level food and beverage roles including cruise ships luxury or boutique hotels or premium airport lounges
- Proven ability to provide the highest levels of guest service satisfaction
- Bilingual in Spanish
- Strong focus on profit and loss management cost controls budgets and inventories
- Ability to optimize current business portfolio through solutions
- Ability to lead and direct large teams in multi-lounge operations
- Strong executive presence and communication skills
- Availability to work flexible schedules based on business needs
Job Qualifications
- Bachelor’s degree or equivalent experience
- Minimum 5 years of management experience
- Minimum 5 years of functional experience in senior-level food and beverage operations
- Proven track record providing the highest levels of guest service satisfaction
- Executive presence strong communication skills and client-focused abilities
- Ability to lead and direct a large team of salaried managers and frontline associates within multi-lounge operations
- Ability to work a flexible schedule based on business needs
- Bilingual in Spanish and English
Job Duties
- Lead and manage all aspects of lounge operations at MIA including overseeing staffing financial management inventory and guest services to ensure seamless high-quality lounge experiences
- Build and maintain strong long-term client relationships serving as the main point of contact for airport and airline partners
- Implement strategies to drive profitability achieve financial goals and manage costs effectively
- Develop and execute plans to enhance operational performance including safety cleanliness and customer satisfaction
- Foster a collaborative and inclusive team culture by providing leadership training and development opportunities for both salaried and hourly employees
- Ensure compliance with all airport regulations safety protocols and Sodexo's mission and values
- Serve as a key partner in client meetings and business reviews aligning operational goals with client expectations to maximize satisfaction and partnership growth
- Drive continuous improvement initiatives to enhance service quality operational efficiency and guest experience
Job Criteria
Experience
Expert Level (7+ years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
