Area General Manager

Long Beach, CA, USA|Travel, Onsite

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
quarterly bonuses
Employee assistance program
Wellness Program
Educational development
Professional Development
Technology Reimbursements

Job Description

HHM Hotels is a reputable hospitality company known for its commitment to excellence in the hotel industry. They operate a dual-branded property consisting of the Hampton Inn & Suites and Homewood Suites Long Beach Airport, situated in the vibrant business and aviation hub of the Douglas Park district. This location offers guests the perfect blend of convenience and comfort, catering to both select-service and extended-stay travelers. HHM Hotels takes pride in fostering a supportive and dynamic work environment, dedicated to delivering superior guest experiences and innovative management practices. The company emphasizes continuous learning, professional development, and a culture of collaboration to drive business success and employee satisfaction.\n\nThe General Manager role at HHM Hotels is a pivotal leadership position responsible for overseeing the entire campus operations of these two connected hotel brands. The General Manager will lead and inspire a diverse team, ensuring the delivery of outstanding service while maximizing financial performance. With a strong focus on guest satisfaction, operational excellence, and employee growth, this role demands an individual who can balance the strategic and operational facets of hotel management. This position offers a clear growth path towards higher leadership roles such as Regional Director of Operations and Vice President of Operations, making it an excellent opportunity for career advancement. The General Manager will take charge of implementing service standards, fostering a collaborative culture, managing budgets, and ensuring seamless operations across all departments including front office, housekeeping, and maintenance. This role also calls for engaging in employee development initiatives, nurturing talent, and spearheading innovative practices to improve both guest experience and business results. HHM Hotels also offers comprehensive benefits including medical, dental and vision insurance, paid time off, 401k company match, travel discounts, and various wellness and educational programs. People-oriented values such as "Hearts That Serve" and "Only Excellence" are deeply ingrained in the company’s culture, highlighting their commitment to service and quality. This position requires the ability to stand for extended periods, perform some physical tasks, and occasionally travel for business purposes, underlining the demanding but rewarding nature of this managerial role.

Job Requirements

  • associate or bachelor’s degree in business hospitality or a related field
  • previous hotel management experience required
  • strong leadership and communication skills
  • ability to handle extended periods of standing walking pushing lifting up to 25 pounds bending reaching stooping using fingers and hands kneeling or crouching
  • occasional travel availability
  • commitment to excellence and teamwork

Job Qualifications

  • associate or bachelor’s degree in business hospitality or a related field
  • previous hotel management experience
  • strong leadership and interpersonal skills
  • proven ability to manage multiple teams and departments
  • excellent problem-solving and decision-making abilities
  • knowledge of financial management and budgeting
  • commitment to delivering exceptional guest service
  • familiarity with hospitality industry standards and best practices

Job Duties

  • lead, inspire, and mentor a diverse team cultivating a culture of collaboration innovation and accountability
  • set clear expectations and provide guidance to achieve exceptional performance
  • ensure the highest level of guest satisfaction by overseeing service standards personalized experiences and swift resolution of issues
  • seek opportunities to enhance guest interactions and exceed expectations
  • develop and execute strategies to maximize revenue optimize expenses and achieve budgetary goals
  • monitor financial performance through regular analysis and implement corrective actions
  • oversee all aspects of the hotel including front office housekeeping and maintenance to maintain operational excellence
  • implement best practices to uphold quality and safety standards
  • foster a culture of continuous learning and professional development empowering team members to excel

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef