Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $140,000.00 - $145,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Benefits
quarterly bonuses
Employee assistance program
Wellness Program
Educational support
Technology Reimbursements

Job Description

HHM Hotels manages the Hilton Garden Inn Dobbs Ferry and Hampton Inn & Suites Yonkers, two reputable properties known for delivering exceptional hospitality experiences. These hotels are committed to creating a welcoming environment for their guests through superior service, quality accommodations, and a strong attention to detail. As part of a larger network of Hilton-branded hotels managed by HHM Hotels, these establishments pride themselves on upholding the high standards associated with the Hilton name, ensuring consistent guest satisfaction and operational excellence. HHM Hotels emphasizes employee growth, guest-centered service, and operational efficiency, offering a dynamic yet supportive workplace culture. With a focus on maintaining competitive advantages in the hospitality market, HHM Hotels also provides robust career development pathways for motivated professionals within its properties.

The Area General Manager role is a senior leadership position overseeing the operations of both the Hilton Garden Inn Dobbs Ferry and Hampton Inn & Suites Yonkers. This position calls for an experienced and dynamic leader who can maximize profitability while maintaining the highest level of guest satisfaction. The Area General Manager will be responsible for guiding diverse teams across multiple departments, ensuring impeccable guest experiences, and driving financial success through strategic planning and operational oversight. The role includes managing budgets, optimizing revenue streams, monitoring key performance indicators, and enforcing compliance with all quality, safety, and operational policies. This is an excellent opportunity for a hospitality professional passionate about leadership and continuous improvement within a top-tier hotel management company.

In this position, you will lead, inspire, and mentor a diverse workforce, fostering a culture grounded in collaboration, innovation, and accountability. You will set clear performance expectations, provide guidance, and support the professional growth of team members. Ensuring guests receive personalized, attentive service and resolving issues promptly will be paramount. The role demands a hands-on leader who values employee development and operational excellence equally. You will implement best practices in front office, housekeeping, maintenance, and other hotel operations to maintain seamless service and uphold the hotel's standards. With a focus on financial performance, you will craft and execute strategies to maximize revenues and control expenses, reviewing financial data regularly and taking corrective actions when needed.

This role also offers a clear growth path toward Regional Director of Operations and Vice President of Operations positions, making it a significant career advancement opportunity. HHM Hotels provides a comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, 401(k) matching, life insurance, travel discounts, commuter benefits, bonuses, wellness programs, educational support, and technology reimbursements. The Area General Manager position requires physical stamina as the job involves extended standing periods, walking, some lifting, bending, and occasional travel. If you are committed to hospitality excellence and eager to lead in a supportive yet challenging environment, this role offers a rewarding career path with HHM Hotels, a respected hospitality management company dedicated to excellence and employee growth.

Job Requirements

  • associate or bachelor’s degree in business, hospitality or a related field
  • previous hotel management experience
  • prior complex or area experience is strongly preferred
  • hilton experience

Job Qualifications

  • associate or bachelor’s degree in business, hospitality or a related field
  • previous hotel management experience required
  • prior complex or area experience is strongly preferred
  • hilton experience is required

Job Duties

  • lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability
  • set clear expectations and provide the guidance necessary to achieve exceptional performance
  • ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues
  • continuously seek opportunities to enhance guest interactions and exceed expectations
  • develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals
  • monitor financial performance through regular analysis and implement corrective actions as needed
  • maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance
  • implement best practices to uphold quality and safety standards
  • foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization

Job Criteria

Experience

Expert Level (7+ years)


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