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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
paid sick days
vacation
Pet insurance
Job Description
Loews Hotels at Universal Orlando is renowned for providing outstanding hospitality experiences and is a distinguished member of the Universal Orlando Resort community. Their team members are vital in bringing to life the award-winning hotels that have become destinations of choice for travelers seeking exceptional comfort, entertainment, and service. With a vibrant culture embracing diversity, commitment to social responsibility, and dedication to team member growth and well-being, Loews Hotels offer a dynamic work environment that is fulfilling and rewarding. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, the company prides itself on the... Show More
Job Requirements
- Minimum 3 years event management or sales experience in a full service luxury hotel
- Knowledge of hotel operational departments
- Ability to partner effectively with clients, guests, and all levels of hotel staff and management
- Proficient in Microsoft Office Suite
- Must be able to work a flexible schedule including weekends and holidays
Job Qualifications
- Minimum 3 years event management or sales experience in a full service luxury hotel handling large groups of 500 or more
- Knowledge of hotel operational departments
- Proficient in Microsoft Office Suite including Excel, Word, PowerPoint, and Outlook
- Delphi experience preferred
- Diagramming software experience preferred
- Must be able to work a flexible schedule including weekends and holidays
Job Duties
- Review all assigned group files including contracts and addenda for accuracy
- Lead client correspondence including facilitating all client communication and introduction to operational and vendor partners
- Build client relationships through maintenance of consistent, professional communication and support
- Outline all details of convention events in the form of Banquet Event Orders and other reports to provide timely information to hotel departments regarding set-up, purchasing, and scheduling needs
- Communicate all event details, deadlines, and key documents to clients, obtain approvals and ensure client understanding of event planning process
- Partner with and advocate for group reservation desk and group credit and billing departments regarding receipt and input of all group reservation and payment needs
- Prepare impactful group resumes containing all relevant event information needed for successful operational execution
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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