Highgate Hotels logo

Area Director of Sales and Marketing

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $61,700.00 - $111,200.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Professional development opportunities
Employee Discounts
Flexible work schedule

Job Description

Highgate is a premier real estate investment and hospitality management company renowned for its expansive portfolio and dynamic approach to hotel management. With over $15 billion in assets under management and a presence across four continents including North America, Europe, the Caribbean, and Latin America, Highgate has established itself as a global player in the hospitality industry. Founded over 30 years ago, the company has a proud legacy of innovation and strategic leadership, positioning itself as a trusted partner for leading ownership groups and top hotel brands worldwide. By leveraging advanced technology and industry-leading revenue management tools, Highgate continuously optimizes asset performance and market positioning, ensuring consistent outperformance and growth.

The Area Director of Sales & Marketing position at Highgate specifically in the Dayton, OH location is a crucial leadership role designed to drive top line revenue growth and ensure the achievement of sales goals across multiple hotel properties in the assigned area. This role acts as the primary sales leader for the anchored property, holding responsibilities equivalent to a Director of Sales & Marketing for that hotel, while also providing strategic oversight to the sales teams of additional surrounding properties. The Area Director is charged with developing and executing comprehensive marketing and communications strategies tailored to enhance the hotel's market positioning and visibility. In addition, this role involves close analysis of market trends, competitive dynamics, and share movement to maintain a competitive edge and optimize revenue opportunities.

The ideal candidate will possess a deep understanding of the hospitality sales environment, including expertise in group and volume transient sales segments, and a keen ability to interpret and utilize data from Smith Travel Research reports and other key performance indicators. The role requires collaboration with revenue management and operations teams, fostering a cohesive approach to market penetration and sales goal achievement. Effective leadership skills are essential, as the Area Director will be responsible for motivating and guiding multiple sales leaders, driving a cooperative and competitive team culture. Furthermore, the role demands strong communication abilities for managing owner relations and serving as the hotel's voice of the customer within the organization.

This position represents an excellent growth opportunity for sales professionals aiming to gain multi-hotel oversight experience with a forward-thinking hospitality leader. By joining Highgate, candidates will engage in a stimulating environment where innovation, teamwork, and strategic thinking are valued, positioning themselves for higher regional leadership roles in the future.

Job Requirements

  • Bachelor’s degree in hotel management, business, or marketing preferred
  • Minimum of 5 years’ experience as a director of sales and marketing or sales leader in the hospitality industry
  • Prior hotel sales experience required
  • Preferred experience in area or regional sales oversight of multiple hotels
  • Experience communicating with ownership groups and asset management
  • Proficient in sales automation systems such as DELPHI and PMS systems
  • Experience working collaboratively with revenue management and operations teams
  • Strong knowledge of all market segments and distribution channels
  • Excellent communication and presentation skills
  • Strong interpersonal skills and ability to work well in a team environment
  • Proven ability to direct, lead, train, motivate, and drive a direct sales team
  • Proficient in MS Office including Word, Excel, and PowerPoint
  • Ability to multitask and prioritize departmental functions to meet deadlines

Job Qualifications

  • Bachelor’s degree in hotel management, business, or marketing preferred
  • Minimum of 5 years’ experience as a director of sales and marketing or sales leader in the hospitality industry
  • Prior hotel sales experience required
  • Preferred experience in area or regional sales oversight of multiple hotels
  • Experience communicating with ownership groups and asset management
  • Proficient in sales automation systems such as DELPHI and PMS systems
  • Experience working collaboratively with revenue management and operations teams
  • Strong knowledge of all market segments and distribution channels
  • Excellent communication and presentation skills
  • Strong interpersonal skills and ability to work well in a team environment
  • Proven ability to direct, lead, train, motivate, and drive a direct sales team
  • Proficient in MS Office including Word, Excel, and PowerPoint
  • Ability to multitask and prioritize departmental functions to meet deadlines

Job Duties

  • Lead and drive top line revenue for group and volume transient sales segments for the primary hotel, oversee sales leaders at other assigned area hotels
  • Assess and react to market trends, market share, and competitive hotel environment
  • Develop and implement marketing communications plans to achieve desired hotel positioning
  • Manage sales and marketing budget supporting all initiatives
  • Act as the hotel’s voice of the customer and communicate key issues and concerns at all organizational levels
  • Analyze Smith Travel Research data, financial P&L, sales mix, forecasting, group pace, and traditional hotel reporting
  • Understand and communicate market trends, demand generators, supply and demand, and economic factors affecting hotel performance
  • Conduct comprehensive competitive reviews and SWOT analysis
  • Develop and implement key segment strategies and manage key accounts
  • Design sales deployment schemes and market assignments
  • Develop sales goals to achieve budget and market share targets
  • Manage group pace measurement, set sales production goals, and oversee sales activity and travel schedules
  • Lead owner relations, communications, and expectations for primary and other area hotels assigned

Job Criteria

Experience

Mid Level (3-7 years)


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