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AREA DIRECTOR OF GROUP SALES (THOMPSON AND TOMMIE)

Austin, TX, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
financial wellness programs
Paid holidays
Vacation leave
Adoption assistance
discounted hotel stays
FREE MEALS during shifts

Job Description

Hyatt is a globally recognized leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences through attentive and caring service. With a portfolio of unique and luxurious hotel brands, Hyatt continuously sets the standard in upscale accommodations and memorable stays. This particular opportunity is within the vibrant Austin market, featuring two distinct brands: Thompson Austin and tommie Austin, each offering a unique guest experience tailored to different traveler profiles. Thompson Austin boasts 212 luxury guestrooms and suites, 17 residences, a comprehensive wellness center, multiple acclaimed restaurants, and over 10,000 square feet of versatile event space. Meanwhile,... Show More

Job Requirements

  • Bachelor's degree in hospitality management or related field
  • Minimum of 3 years experience in group sales or related hospitality sales role
  • Proven leadership experience managing sales teams
  • Excellent negotiation and contract management skills
  • Strong understanding of revenue management principles
  • Ability to work in a fast-paced and dynamic environment
  • Proficiency with sales and CRM software
  • Excellent communication and interpersonal skills
  • Ability to travel as needed
  • Flexibility to work irregular hours including weekends and holidays

Job Qualifications

  • Established track record of consistently achieving and exceeding group sales goals and revenue targets
  • 3-5 years of experience in a similar role within Hyatt or hospitality industry
  • Strong leadership and team management skills
  • Excellent communication presentation and organizational abilities
  • Deep understanding of hotel operations and market dynamics
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency in Microsoft Office
  • Strong analytical and problem-solving skills
  • Professional demeanor and strong interpersonal skills
  • Flexibility to work weekends holidays and varied schedules

Job Duties

  • Oversee group business development strategy directing outbound sales efforts lead management and relationship growth to drive revenue
  • Represent Thompson Austin and tommie Austin at industry events sales trips and trade shows to expand market presence and generate demand
  • Oversee sales team client entertainment and site inspections to ensure brand-aligned execution and strong conversion results
  • Direct the proposal and contracting process ensuring timely responses strategic RFP positioning and brand-compliant agreements
  • Lead quarterly sales action plans focused on market penetration account growth and revenue performance
  • Ensure accurate documentation throughout the booking cycle to support seamless cross-departmental execution
  • Champion a high-touch client experience through collaboration with Operations Event Planning and Banquets
  • Oversee use of sales systems to manage pipeline performance and identify growth opportunities
  • Lead sales strategy meetings business reviews and planning sessions to align priorities and optimize results
  • Support broader sales and marketing initiatives in partnership with leadership
  • Lead mentor and develop the group sales team through coaching and performance management
  • Oversee key group accounts and markets to maximize revenue retention and long-term value
  • Contribute to annual business planning forecasting and reporting
  • Maintain accountability for group-related P&L performance and financial outcomes
  • Serve as Director in absence of Sales Marketing and Events Director as needed
  • Execute group sales strategy to maximize revenue and driver conversion
  • Negotiate contracts and secure group business aligned with hotel topline revenue goals
  • Manage group room blocks and oversee attrition and commission processes
  • Forecast group revenue and expenses accurately
  • Identify need and focus periods and implement strategies to drive group demand
  • Utilize revenue management strategies to optimize pricing and profitability
  • Ensure seamless execution of events and group bookings
  • Oversee group-related communications including resumes and event details
  • Monitor service delivery to ensure client satisfaction
  • Conduct training performance evaluations and coaching sessions
  • Develop individual career growth plans for team members
  • Foster a culture aligned with Hyatt service standards
  • Address performance issues and enforce company policies
  • Prospect for new business through calls emails networking and partnerships
  • Develop and execute strategic sales action plans
  • Maintain relationships with industry organizations and local partners
  • Collaborate with marketing teams on campaigns and promotions

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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