Area Director

P.F. Chang's is a prominent leader in the restaurant industry renowned for its dedication to exceptional guest experiences, innovation, and a culture rooted in excellence and integrity. As a full-service restaurant company specializing in polished and upscale casual dining, P.F. Chang's operates numerous locations nationwide, delivering high-quality food and service to its diverse clientele. The company prides itself on maintaining rigorous brand standards while encouraging innovation and adaptability within its markets, ensuring guests receive personalized and memorable dining experiences. Additionally, P.F. Chang's fosters a supportive environment for its employees, providing opportunities for professional growth and development within the foodservice industry. The company's commitment to excellence positions it as a preferred employer for industry professionals seeking dynamic and rewarding careers within hospitality and restaurant management sectors.

This opportunity is for the role of Area Director, also known as Market Partner, a vital leadership position within P.F. Chang's. The Area Director oversees multiple restaurants within a given market, primarily focusing on operational excellence, sales growth, team leadership, and strategic oversight. This position requires approximately 75 percent of time spent in the field, making it essential for candidates to reside within or near key locations such as Orlando, FL (strongly preferred) or Tampa, FL. The Area Director is tasked with driving the business forward by ensuring each restaurant under their supervision consistently meets or exceeds company standards in guest service, financial performance, and regulatory compliance. In this capacity, they lead diverse teams to achieve key performance indicators (KPIs), EBITDA targets, and maintain cost control.

The role demands a proactive, strategic mindset that aligns market operations with corporate vision and goals. The Area Director works closely with Operating Partners to develop and implement innovative sales and marketing strategies focused on growing top-line revenue. They analyze local market trends and adjust tactics accordingly, ensuring P.F. Chang's restaurants remain competitive and relevant within their regions. Additionally, the Market Partner serves as a mentor for Operating Partners, guiding their development into senior leadership roles through coaching, training, and recruitment efforts. This aspect of the role underscores a commitment to fostering a unified culture emphasizing excellence, integrity, and innovation across all locations in their market.

Furthermore, the Area Director champions team development and support by overseeing recruiting, training, and team-building initiatives across all restaurants in their assigned territory. They address employee relations and conflict resolution to maintain a positive and productive work environment that supports staff retention and growth. Regular site visits ensure operational consistency and adherence to health and safety codes, reflecting the company's commitment to high standards. This position also involves extensive travel, requiring up to 75% of time on the road visiting multiple restaurants within the assigned market.

Candidates for this role must demonstrate extensive multi-restaurant leadership experience within a full-service, polished/upscale casual dining environment. A strong guest-centric mindset is essential, complemented by a proven track record of driving sales growth and achieving KPIs. Financial acumen, proficiency with POS and corporate software systems, and exceptional interpersonal skills such as critical thinking and emotional intelligence are vital for success. Experience in opening new restaurants is strongly preferred, supporting the company's growth and expansion goals. Overall, the Area Director role at P.F. Chang's offers a dynamic and rewarding career path for leaders passionate about hospitality, guest service, and operational excellence.